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IX. FREQUENTLY ASKED QUESTIONS
38
BATTERY WARRANTY
The battery shipped with your wheelchair has a limited warranty to be free of material defect
or workmanship for a period for 12 months. Any battery faults due to a defect in manufacture
or materials will be obvious within a few weeks of use. The condition of your battery will
be dependent on the actual use of the wheelchair and how often the battery is cycled, ie
discharged and charged. Gradual deterioration in performance and reduction in range is
normal and associated with fair wear and tear, misuse or accidental damage. Under these
circumstances, the warranty will not apply. Some users due to their hectic lifestyle, weight
or operating conditions, may wear their battery out during the original battery manufacturer's
guarantee period due to extensive use of their wheelchair. The battery has a defined number
of discharge cycles it can make. The more times you use your wheelchair the more cycles
your battery will make; the shorter its life span.
Remember: The longevity of your battery will be dependent on your care in breaking in
the battery.
Best practice for new battery:
Fully charge new battery prior to your initial use. This will bring your battery up to about
88% performance.
Ride your vehicle around the house or garden. DO NOT venture too far away until you
become accustomed to the controls and feel of the wheelchair. This will gently break in
your battery.
Give your battery another full charge and run the wheelchair again. The battery will now
perform to over 90% of their full potential.
After ten to fifteen charging cycles, the battery will top off at 100% charge and last for an
extended period. It is important that you follow the steps outlined above for the longevity
of your battery.
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