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Hitachi Warranty Registration 7 Year
Underfloor Heating
If you are looking for an underfloor design which we guarantee will have the heat pump at the centre of the system design,
instead of as an add on, come and talk to us at Freedom HP.
All Hitachi heat pumps can now be registered for a 7-year parts warranty, covering only the Hitachi components. Any labour charges
for replacing faulty parts are not covered. The Hitachi warranty does not cover, radiators, cylinders, UFH, valves, pumps etc. It is the
role of the installer to offer a warranty to the end user covering the heating system including the heat pump. Your installer may offer
you their own full parts labour and call out warranty as part of their maintenance agreement, but you need to discuss this with the
installer / maintenance company. The warranty will be held by the end user at the address the unit is installed. It is important that
a qualified engineer services the unit annually to maintain the warranty . It does not have to be the installer who does this, we can
recommend engineers to do this if the installer does not want to do this work.
Your unit is not automatically registered for warranty, your installer needs to fill in a form Online at
www.freedomhp.co.uk.
Once this is done a certificate and a maintenance book will be emailed to the applicant, please make sure you have a copy of this
certificate, and proof of maintenance. Hitachi may ask for this when a warranty claim is made.
Installation Details
Your Name
Your email address
Outdoor model number
Outdoor serial number
You will find this on the side of the heat pump
Indoor unit model number
Date commissioned
/ /
Name of Homeowner
End user email address
This is where the warranty certificate will be sent by Samsung
Installation address
Post code
Installation Details
Company name
Engineers name
Office telephone number
Is this your first Hitachi install?
YES / NO
Date commissioned
Will you or your company
be maintaining the Unit?
YES / NO
If No, Freedom Heat Pumps will advise of an engineer who
can do this
Install Photos
Please take at least 6 photos showing the outdoor unit, control
box and cylinder cupboard
Pipe
We supply a high quality 16x2mm
multilayer pipe, consisting of 5 layers of
polyethylene, adhesive and aluminium.
Typically rated at 95°C at 10bar, this
strong flexible pipe is well suited to
underfloor heating, and is manufactured
within the EU.
Controls
At Freedom we provide a wide range of
controls manufactured by leading brands
such as Heatmiser, Danfoss and Reliance.
On offer are basic dial thermostats to
the latest digital phone app controlled
products.
Manifolds
Our brass manifolds are made in
Germany, and are supplied to us by Watts
Industries. This premium product has
individual flow meters, isolation ball
valves, and is fitted with an auto air vent
and pressure gauge to aid testing.
Plate Systems
Our plate system is generally used for a suspended floor. Insulation should be fixed
flush with the top of the existing joists to prevent downward heat loss. Battens are
fixed at 400mm centres at 90° to the existing joists. Aluminium trays are then laid
and stapled into position and the underfloor heating pipe is pressed into the grooves
within the trays.
The pipe warms the trays and the heat is spread across the floor. Chipboard or
plywood can then be laid and fixed to the battens.
Overlay Systems
Overlay panels provide many advantages over other insulation products when used
with warm water underfloor heating systems.
Our panel dimensions are 1250mm in length by 350mm in width and either 20mm or
25mm high.
Screed Systems
A Screed System is where the underfloor heating pipes are incorporated within
the solid floor structure. Staples, interlocking cliprail or castellation mats are
fixed directly on to the floor insulation. At Freedom Heat Pumps, we can provide
everything from staples to cliprail through to castellation mats in order to suit your
project.
Quotations are provided without obligation, and a fully insured BS1264 compliant AutoCAD pipe layout can be prepared prior to
delivery and installation. This affords the client an opportunity to approve our suggestions prior to final acceptance.
Do you have a project which you would like us to provide a competitive underfloor heating quotation for?
If so, please email [email protected] or call 02380 274 833