Troubleshooting
EM field / Warranty / Disposal
This chapter summarizes common problems when you use the purifier.
Issue
Resolution
The replacement filter light on.
The filter is fully loaded. Replace the filter
and reset the purifier.
There is no air discharge in the air outlet.
The purifier is not connected to the power
supply, Plug the purifier into the power
supply and start the purifier.
When sleep mode is on, the wind speed
does not change.
In sleep mode, wind speed is set at a very
low level.
The air flow from the outlet is significantly
less than before.
You have not removed all packaging
materials from the filter. Make sure you
have removed all the packaging materials.
Even though the purifier has been running
for a long time, the air quality has not im-
proved significantly.
The air quality sensor is wet. Indoor
humidity is too high, resulting in
condensate.
Make sure that the air quality sensor is
clean and dry.
The color of the air quality indicator
remains the same.
The air quality sensor is unclean. Clean the
air quality sensor.
I am an allergy sufferer and need cleaner
and fresher air.
You can change the sensitivity of the air
quality sensor to allow the purifier to purify
the air more fully and simply.
The noise of purifier is too loud.
You have not removed all packaging
materials from the filter. Make sure you
have removed all the packaging materials.
or
The wind speed is too high. You can change
the fan speed to reduce the fan speed level.
I have replaced the filter, but the purifier
still prompts you to replace the filter.
Press the button correctly to a filter reset.
I turned on the humidity function but
there is no humidification.
There is not enough liquid in the tank, the
cotton swab does not contact well with the
atomizer.
Electromagnetic Field (EMF)
This device complies with all applicable standards and regulations
regarding exposure to electromagnetic fields.
One of our main operating principle is to take all necessary healthy and
safety measures for our products to comply with all applicable legal
requirements, committed to the development, production and sale of
products that do not pose any hazard to human health.
To prevent interference, maintain a distance of at least 2 meters between
the device and other appliances that use radio waves, such as televisions,
radios, and radio control clocks.
Warranty
This product has a one year warranty from the time of purchase.
Disposal
When disposing of a product, do not dispose of it with ordinary household
wastage and return it to an official recycling centre, which is good for the
environment.
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