24
Freecom Safety Manual
GB
Chapter GB-4: Warranty (valid in Europe/Turkey
only):
All Freecom products come with unlimited technical phone and web support. By this
Guarantee, Freecom warrants their products to be free from defects in material and
workmanship for a period listed below from the date of its original purchase. If during
this period of guarantee the product proves defective due to improper materials or
workmanship, Freecom will, without charge for labour or parts, at its sole discretion,
repair or replace the product or its defective parts upon the terms and conditions set
out below.
Conditions
This guarantee will be granted only when the original invoice or sales receipt (indicat-
ing the date of purchase, product and serial number) is presented together with the
defective product and a Freecom RMA number received from the Freecom Website or
given by a Freecom Service Center. Freecom reserves the right to refuse the free-of-
charge guarantee services when the date of purchase of the product cannot be proven.
This guarantee will not apply if the RMA number is missing, the serial number on the
product has been altered, removed or made illegible.
This guarantee covers only the hardware components packaged with the product. This
guarantee covers none of the following: (a) any consumable supplied with the product,
such as media or batteries; (b) damage to or loss of any software programs, data or
removable storage media; (c) any damage resulting from adaptations, changes or
adjustments, which may have been made to the product, without the prior written
consent of Freecom; (d) attempted repair by any party other than authorized by
Freecom and (e) accidents, lightning, water, fire or any other such cause beyond the
reasonable control of Freecom.
