17
Limited Warranty (U.S. only)
LIMITED WARRANTY, DISCLAIMER OF
WARRANTIES AND LIMITED REMEDY
(A) LIMITED WARRANTY. Franklin warrants to the
original end user that for a period of one (1) year from
the original date of purchase as evidenced by a copy
of your receipt, your franklin product shall be free from
defects in materials and workmanship. This limited
warranty does not include damage due to acts of god,
accident, misuse, abuse, negligence, modification,
unsuitable environment or improper maintenance. The
sole obligation and liability of franklin, and your
exclusive remedy under this limited warranty, will be
repair or replacement with the same or an equivalent
product of the defective portion of the product, at the
sole option of franklin if it determines that the product
was defective and the defects arose within the
duration of the limited warranty. This remedy is your
exclusive remedy for breach of this warranty. This
warranty gives you certain rights; you may also have
other legislated rights that may vary from jurisdiction to
jurisdiction.
(B) DISCLAIMER OF WARRANTIES AND
LIMITATION OF LIABILITY. Except for the limited
warranties expressly recited above, this franklin is
provided on an “as is” basis, without any other
warranties or conditions, express or implied, including,
but not limited to, warranties of merchantable quality,
merchantability or fitness for a particular purpose, or
those arising by law, statute, usage of trade, or course
of dealing. This warranty applies only to products
manufactured by franklin and does not include
batteries, corrosion of battery contacts or any other
damage caused by batteries. Neither franklin nor our
dealers or suppliers shall have any liability to you or
any other person or entity for any indirect, incidental,
special, or consequential damages whatsoever,
including, but not limited to, loss of revenue or profit,
lost or damaged data or other commercial or
economic loss, even if we have been advised of the
possibility of such damages, or they are otherwise
foreseeable. We are also not responsible for claims
by a third party. Our maximum aggregate liability to
you, and that of our dealers and suppliers, shall not
exceed the amount paid by you for the franklin
product as evidenced by your purchase receipt. You
acknowledge that this is a reasonable allocation of
risk. Some states/countries do not allow the exclusion
or limitation of liability for consequential or incidental
damages, so the above limitation may not apply to
you. If the laws of the relevant jurisdiction do not
permit full waiver of implied warranties, then the
duration of implied warranties and conditions are
limited to the duration of the express warranty granted
herein.
(C) WARRANTY SERVICE: Upon discovering a
defect, you must call franklin’s customer service desk,
1-800-266-5626, to request a return merchandise
authorization (“rma”) number, before returning the
product (transportation charges prepaid) to:
Franklin Electronic Publishers, Inc.
Attn: Service Department
One Franklin Plaza
Burlington, NJ 08016-4907
If you return a franklin product, please include a note
with the rma, your name, address, telephone number,
a brief description of the defect and a copy of your
sales receipt as proof of your original date of
purchase. You must also write the rma prominently on
the package if you return the product, otherwise there
may be a lengthy delay in the processing of your
return. We strongly recommend using a trackable
form of delivery to franklin for your return.
FRB-28543-00
Rev. A
