WARRANTY, IS REPAIR OR REPLACEMENT
AT THE SOLE OPTION OF FRANKLIN AND
THIS REMEDY APPLIES ONLY IN THE CASE IN
WHICH FRANKLIN DETERMINES THAT THE
PRODUCT WAS DEFECTIVE AND THAT THE
DEFECT AROSE WITHIN THE DURATION OF
THE LIMITED WARRANTY. THIS REMEDY IS
THE EXCLUSIVE REMEDY FOR BREACH OF
THIS WARRANTY. THIS WARRANTY GIVES YOU
CERTAIN RIGHTS; YOU MAY ALSO HAVE OTHER
RIGHTS THAT MAY VARY FROM JURISDICTION
TO JURISDICTION.
EXCEPT FOR THE LIMITED WARRANTY
EXPRESSLY RECITED ABOVE, THIS FRANKLIN
PRODUCT IS PROVIDED ON AN “AS IS” BASIS,
WITHOUT ANY OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABLE QUALITY,
MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE, OR THOSE ARISING BY
LAW, STATUTE, USAGE OF TRADE, OR COURSE
OF DEALING. THIS WARRANTY APPLIES ONLY
TO PRODUCTS MANUFACTURED BY OR FOR
FRANKLIN AND SPECIFICALLY DOES NOT
INCLUDE BATTERIES, CORROSION OF BATTERY
CONTACTS OR ANY OTHER DAMAGE CAUSED
BY BATTERIES. FRANKLIN SHALL NOT HAVE
ANY LIABILITY TO THE PURCHASER OR ANY
OTHER PERSON OR ENTITY FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL
DAMAGES WHATSOEVER, INCLUDING, BUT NOT
LIMITED TO, LOSS OF REVENUE OR PROFIT, LOST
OR CORRUPTED DATA, OR OTHER COMMERCIAL
OR ECONOMIC LOSS, EVEN IF FRANKLIN
HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, OR EVEN IF OTHERWISE
FORESEEABLE. FRANKLIN IS NOT RESPONSIBLE
FOR CLAIMS BY A THIRD PARTY. FRANKLIN’S
MAXIMUM AGGREGATE LIABILITY SHALL NOT
EXCEED THE AMOUNT PAID FOR THE PRODUCT
AS EVIDENCED BY THE SALES RECEIPT. SOME
STATES/JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THE LAWS OF THE RELEVANT JURISDICTION
DO NOT PERMIT FULL WAIVER OF IMPLIED
WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED
TO THE DURATION OF THE EXPRESS WARRANTY
GRANTED HEREIN.
Warranty Service: If you think your product
is defective, call Franklin’s Customer Service
Desk, 1-800-266-5626, to request a return
merchandise authorization (“RMA”) number,
before returning the product (transportation
charges prepaid) to:
Franklin Electronic Publishers, Inc.
Attn: Service Department
One Franklin Plaza
Burlington, NJ 08016-4907
If you return a Franklin product, please
include your name, address, telephone
number, a brief description of the defect and
a copy of your sales receipt as proof of your
original date of purchase. You must also write
the RMA prominently on the package if you
return the product; otherwise there may be
a lengthy delay in the processing of your
return. Franklin strongly recommends using a
trackable form of deliver to Franklin for your
return.
16.3 Limited Warranty (EU and
Switzerland)
Notwithstanding the disclaimer of warranties
above, this product, excluding batteries and
liquid crystal display (LCD), is guaranteed
by Franklin to be free of defects in materials
or workmanship for a period of two years
from the date of purchase. It will be repaired
or replaced with an equivalent product (at
Franklin’s option) free of charge for any defect
in workmanship or materials during that time.
This warranty explicitly excludes defects
due to misuse, accidental damage, or wear
and tear. This warranty does not affect the
consumer’s statutory rights.
16.4 Limited Warranty (outside
U.S., EU and Switzerland)
Notwithstanding the disclaimer of warranties
above, this product, excluding batteries and
liquid crystal display (LCD), is guaranteed
by Franklin to be free of defects in materials
or workmanship for a period of one year
from the date of purchase. It will be repaired
or replaced with an equivalent product (at
Franklin’s option) free of charge for any defect
in workmanship or materials during that time.
Products purchased outside the United States,
the European Union and Switzerland that are
returned under warranty should be returned
to the original vendor with proof of purchase
and description of fault. Charges will be made
for all repairs unless valid proof of purchase is
provided.
This warranty explicitly excludes defects
due to misuse, accidental damage, or wear
and tear. This warranty does not affect the
consumer’s statutory rights.
16.5 Limited Warranty
(Australia)
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if goods
fail to be of acceptable quality and the failure
does not amount to a major failure. This product,
excluding batteries and liquid crystal display (LCD),
is guaranteed by Franklin to be free of defects in
materials or workmanship for a period of one year
from the date of purchase.
If you think your product is defective, please
contact Franklin to arrange for repair or
replacement:
FRANKLIN ELECTRONIC PUBLISHERS (AUST) PTY
LTD.
Unit 4, 25 Gibbes Street, Chatswood, NSW 2067,
Australia
Contact person: Service Manager
Tel: 1800 882 588
Email: [email protected]
Charges will be made for all repairs unless valid
proof of purchase is provided. Your product will be
repaired or replaced with an equivalent product
(at Franklin’s option) free of charge for any defect
in workmanship or materials during that time. The
repair of your goods may result in the loss of any
user-generated data. Please ensure that you have
made a copy of any data saved on your goods.
Goods presented for repair may be replaced by
refurbished goods of the same type rather than
being repaired. Refurbished parts may be used to
repair the goods. This warranty explicitly excludes
defects due to misuse, accidental damage, or
wear and tear. This warranty does not affect the
consumer’s statutory rights.
MPT-28006-00
Rev. A
Printed in China
