3.7. Trouble shooting
SYMPTOM
PROBLEM
-
TEST SOLUTION
Flames extinguish during
lighting.
Very cold chimney. No draft
established.
-
Leave door ajar until fire has caught.
-
Check air supply in the room.
Fire extinguishes once
firestarter has burnt off.
Fuel tank is empty.
-
Fill tank.
Fuel valve is closed.
-
Open valve.
Main regulator float not engaging.
-
De-press the safety lever.
Control knob is set on “0"
-
Adjust control knob to ”1".
Fire extinguishes during use.
Fuel tank is empty.
-
Fill tank.
Insufficiant draft.
-
Call your installer.
Flame is excessely large,
smokey and sooty.
Fuel adjustment made too
quickly.
-
Return control knob to “1"; wait for normal combustion.
(catalyser should glow red) Wait 5 to 15 minutes
between each adjustment.
Stove burns noisily,
extinguishes and relights
itself.
Burner contains excess fuel.
-
Adjust to lower setting. If problem persists call your
installer.
Insufficient fuel.
-
Check that the de-scaler, the regulator filter and burner
pot are cleaned.
Fire smokes.Soot build up
noticed. Flame imbalance
Insufficient air supply.
-
Increase fresh air supply (open door, window; add
make up air supply).
Downdraft or blockage in
chimney.
þ
-
Check Chimney for Soot build up. clean if necessary.
-
Ensure chimney height is sufficient and cap is not
affected by any nearby obstructions.
-
Room is in negative pressure. Increase fresh air
supply. Check draft with draft meter and adjust if not to
requirements. See page 5.
Oil flow is too low on 1 setting.
þ
-
Adjust low flow rate while control is set on “1", call your
installer.
Stove is not level. Flame
imbalance.
-
Check level. Adjust if necessary.
Catalyser not centered. Uneven
fuel distribution resulting in
secondary air shortage.
-
Center catalyser assembly
Insufficient fuel.
-
Check that the de-scaler, the regulator filter and burner
pot are cleaned.
The draft regulator is blocked in
open position
þ
-
Unlock the draft regulator.
-
Check the regulator adjustment (p. 6) and refit, if
necessary.
Coke build up noticed.
Excessive air supply.
-
Adjust draft.
10
Technical manual “949”
Normandie ref. 174 10 44
Operating instructions
þ
: This sign means that you should
asked for a qualified engineer to do the
work.