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Guarantee certificate
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The specifications, dimensions and information shown
on our documents are provided for information purposes
only and under no circumstances are binding upon the
vendor.
With the aim of constantly improving our equipment, all
modifications considered as necessary by our
departments may be made without notice.
The provisions of the present guarantee certificate are
not excluding or limiting the owner of the equipment’s
rights, concerning the legal guarantee regarding faults or
hidden vices which applies in all circumstances, in the
conditions detailed in articles 1641and following of the
civil code, and in the country in which the equipment was
purchased.
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Our equipment is guaranteed against faults and hidden
vices subject to the following conditions:
1) Installation and adjustment of the device by a professional
installer.
2) Observance of the instructions provided in our technical
documents and our installation/adjustment instructions.
3) The installation, use and maintenance of the device carried
out in conformity with the applicable standards and
legislation, and with the indications provided in the technical
instructions accompanying the device.
This guarantee covers the replacement, in our factory, of
parts recognised as being defective from the outset by
our “Guarantee Inspection” Department. Carriage and
labour is at the user’s cost. Moreover, if the repair or
replacement of parts covered by the guarantee is found
to be too costly vis-à-vis the price of the appliance, the
decision to replace or repair the appliance will be taken
by the vendor.
Our guarantee is for 2 (two) years for all appliances, with
the exception of closed combustion fireplace and inserts
for which our guarantee is 5 (five) years excluding the
following:
1) Indicator lights, fuses, electrical elements and fans.
2) Parts subject to wear or in contact with high temperatures
namely: soles and burner grills, bottom plates baffles, ash
pans, paintwork and surface treatments for decorative
parts. Also excluded from this guarantee are seals and
windows.
3) Any damage which may result from the use of the appliance
with a fuel other than that stipulated in our instructions.
4) Damage occurring to parts caused by elements outside the
appliance (down draught, storm damage, damp, abnormal
pressure or vacuum, heat shocks, etc.).
5) Damage to electrical parts caused by plugging in and using
the appliance on a mains system, the voltage of which
(measured at the entrance to the appliance) is 10% above
or below the nominal voltage of 220 V.
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In the case of a product manufactured at the client’s
request, under no circumstances may we, as a
subcontractor, be considered liable vis-a-vis the client or
third parties for defects arising from the installation or a
design fault with the item in question.
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Name and address of the installer : _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
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Telephone : _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
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Name and address of the customer :
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Date of installation :
__ __ / __ __ /__ __ __ __
Model of the appliance :
❑
Color :
q
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Serial number :
___ ___ ___ ___ ___ ___
• This certificate has to be completed and kept carefully.
In case of claims, send a copy of this to :
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