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Cold Weather Use:
Because it is impossible to remove all water from your spa we recommend that you never shut
your spa down and drain the water during the cold seasons if you live in an area where freezing
would be a possibility. Freeze damage is not a covered repair. If your spa stops heating during
the cold seasons, it is your responsibility to protect the spa from damage until repairs can be
made. To protect your spa, you can put a heat light bulb or a small ceramic heater inside the spa
cabinet and place the door back over the opening. Contact your selling dealer for
recommendations for winterizing and service.
Trouble Shooting
If you need service, you should call your selling dealer first. If you are installing your spa and
your electrician is still onsite they can check the information below for help.
If Your Spa Will Not Run Upon Initial Startup:
If after you wire your spa and apply power, the spa will not run or the top side control will not
light, you should first have the electrician check voltage at the spa control system. It is easy to
blow fuses when first wiring a new spa if you accidentally put the wires in the wrong place, or
touch anything powered in the spa control pack to ground. There is a main safety fuse in the pack
that is designed to protect the whole board from a miss wire. This fuse is usually a 3/10 amp
fuse. (That means less than one amp) Fuses and miss wired boards are not covered by Warranty.
If a pump will not run:
You could have blown a fuse. See
Cold Weather Startup
if it’s cold outside when spa is installed.
Most VS series packs like the VS300 and VS501 have one pump fuse. The three pump packs like
the EL2KM3 & EL8KP4&5 have three to four pump fuses. These fuses cannot be checked in the
230V circuit. Your
Professional Installer
will need to remove them and perform an “ohm”
check across them.
*
Note
:
These fuses can be acquired at most Lowe’s or Home Depot and are SC or SLC 30.
**Four Winds Spas, or its authorized service centers will not be held responsible for
damage to spa and/or components caused by improperly wired spas or any personal injury
related to an owners attempt to repair a spa. Replacement costs will be the responsibility of
the spa owner.
