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WWW.FOSCAM.COM

   

                                                     FI8918E User Manual 

Shenzhen Foscam Intelligent Technology Co., Limited 

Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 

42

NOTE:

 Make sure that your firewall or anti-virus software does not block the camera or activeX. 

If you can not see live video, try shutting down the firewall or anti-virus software and try again. 

4.1.4 Can’t access IP camera on internet 

Possible reasons why camera is not accessible on the internet: 
1 ActiveX controller is not installed correctly (see more details: Figure 2.10~Figure 2.12). 
2 The port which the camera uses is blocked by a Firewall or Anti-virus software. Try changing to 
another port number. (Figure 4.2) 
3 Port forwarding is not successful (see more details in 

Quick Installation Guide—How to set 

DDN Service settings

) 

4.1.5 IP Camera Tool could not find camera’s IP 

Verify that the network cable is securely fastened to the camera. 
Make sure DHCP is enabled on your router, do not enable MAC address filter. 
Make sure that the firewall or anti-virus software does not block the camera. You can add the 
camera as a trusted site on your firewall or anti-virus software. 

4.1.6 UPnP always failed 

UPnP only contains port forwarding in our recent software. Sometimes, it may fail to do port 
forwarding automatically because of the firewall or anti-virus software. It may also be due to the 
router’s security settings. We recommend manually configuring port forwarding and the camera 
can be viewed on the internet. 

4.1.7 Couldn’t find the shortcut on the desktop after install IP camera tool 

If you use Windows7 or Vista and the shortcut is missing after installing the IP camera tool, 
check the path of IP Camera program.

 

For example, as it was pointing to C:\Windows\System32\IPCamera.exe.  
Please fix this by pointing the shortcut to the correct path 
C:\Windows\SysWOW64\IPCamera.exe. After this you could use the shortcut without any 
problems. 

4.1.8 I can’t change the record path 

When you use Windows7 or Vista, you may be not able to change the record path for the 
security settings of computer. Please add the camera as a trusted site to resolve this issue. The 
steps are 
 IE browser

Æ

Tool

Æ

Internet Proper

Æ

Security

Æ

Trusted sites

Æ

Sites

Æ

Add 

Содержание FI8918E

Страница 1: ...User Manual Model FI8918E Indoor Pan Tilt POE IP Camera POE NIGHT VISION REMOTE PAN TILT ROTATE TWO WAY AUDIO Color Black Color White...

Страница 2: ...configure settings in For Administrator 20 3 1 Alias Settings 20 3 2 Date Time Settings 20 3 3 User Settings 21 3 4 Multi Device Settings 22 3 5 Basic Network Settings 26 3 6 ADSL Settings 28 3 7 UPn...

Страница 3: ...e compression technology The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explore Therefore the management and maintenance of your device is simplifi...

Страница 4: ...smission of power and data via a single Ethernet cable Such as the following picture connect the Network Camera to a PoE enabled router switch via Ethernet cable 1 3 Packing List Untie the package and...

Страница 5: ...upply Network Light The LED will blink when power and network cable are plugged in Power Light If the power adapter works well the light will turn on Audio Input This jack is used to plug an external...

Страница 6: ...et button username and password will back to the factory default administrator username and password You must power on the camera before reset 1 5 Preparations before use 1 5 1 Software installation 1...

Страница 7: ...m32 IPCamera exe Then fix this by pointing the shortcut to the correct path C Windows SysWOW64 IPCamera exe The shortcut should work without any problems CAUTION Before installing and using the produc...

Страница 8: ...router and get it powered Use the network cable to connect the camera to the router or the switch in the LAN network at your home or your office Plug in the power The green network light at the rear...

Страница 9: ...the camera Figure 2 4 NOTE If you could not find the camera s IP on the IP camera tool Please check if DHCP is enabled on your router or disable MAC address filter Make sure that the firewall doesn t...

Страница 10: ...Configuration This page will allow you to configure the Network parameters Figure 2 4 Obtain IP from DHCP server If checked the device will obtain IP from DHCP server In other words the camera will h...

Страница 11: ...pt Subnet doesn t match dbclick to change appears please enable DHCP and choose obtain IP from DHCP server or set camera s IP address and gateway once again z Upgrade Firmware Enter the correct User a...

Страница 12: ...ool or IE Firefox Google Chrome Safari or other stand browser directly 1 Double click the IP address of the IP Camera listed Figure 2 1 The browser you use will be opened automatically and display the...

Страница 13: ...refox Google Chrome Safari choose here to login Figure 2 9 For IE browser Fill in the user name and choose the first login button Figure 2 10 The first time you login the UI You will receive an active...

Страница 14: ...on the next prompt Figure 2 12 which will return to the login screen Figure 2 12 Fill in the user name and select login again You will see a live video Figure 2 13 Shenzhen Foscam Intelligent Technolo...

Страница 15: ...active download and installation If you are unable to run the activeX control try shutting down the firewall or antivirus program For Firefox Google Chrome Safari or other standard browser Fill in th...

Страница 16: ...status will show green If the light show yellow check if the activeX is enabled or change another port number and try again Figure 2 16 If you want to view the device information choose For Administr...

Страница 17: ...2 4 For Visitor For IE browser Figure 2 18 Multi device window The firmware inside the camera supports up to maximum of 9 cameras monitoring at the same time You can add cameras in multi device setti...

Страница 18: ...rs to hear from the camera s microphone Click the speaker icon and then talk through your computer s microphone which will transmit through the camera s speaker People will hear your talking through t...

Страница 19: ...e retrieved by selecting the number assigned and clicking the go button For Firefox Google Chrome and Safari Click Live Video There are several differences between IE and Firefox In Firefox the snapsh...

Страница 20: ...FI8918E User Manual Figure 2 20b During the installation you must select Mozilla plugin as in Figure 2 20c Figure 2 20c Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 75...

Страница 21: ...r the settings page for administrator Figure 2 22 We can see the difference from Figure 2 21 and Figure 2 22 IE has the three following options which are not the same in Firefox Google Chrome and Safa...

Страница 22: ...ias Settings Default alias is anonymous You can set a name for your camera here such as Ipcam Click Submit to save your change Figure 3 1 Figure 3 1 3 2 Date Time Settings Choose the clock timezone of...

Страница 23: ...d Path will store the file of the recording when you record manually Click record icon to record Figure 2 18 Alarm record path will store the file of the recording when it is activated by motion you m...

Страница 24: ...lti Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add more cameras in the list in LAN for monitoring The camera s software supports up to 9 IP...

Страница 25: ...er Manual Figure 3 5 Choose For Visitor and then click the four windows option You will see all four cameras you added Figure 3 6 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668...

Страница 26: ...need to add them use DDNS domain name First make sure all of the cameras you added can be accessed through the internet read How to set DDNS settings in Quick Installation Guide Login the first camera...

Страница 27: ...me and password and then choose Add Figure 3 9 NOTE Here Host must be filled in the second camera s DDNS domain name not its LAN IP Figure 3 9 Add the other cameras in the same way Click Submit to sav...

Страница 28: ...of your router or computer Figure 3 12 It is the same result if set these settings in IP Camera Tool Figure 2 5 If you don t know the subnet mask gateway and DNS server you can check your computer s l...

Страница 29: ...8E User Manual Figure 3 13 Figure 3 14 If you don t know the DNS server you can use the same settings as the Default Gateway Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax...

Страница 30: ...e camera s software will be configured port forwarding We recommend you configure port forwarding manually on your router 3 8 DDNS Service Settings Please view the information in Quick Installation Gu...

Страница 31: ...decided by which Transport Layer Security you select NOTE Click Submit first before choosing Test Click Test to see if SMTP has been successfully configured Figure 3 19 If an error occurs with one of...

Страница 32: ...ains internet IP information such as When the camera is powered or the Internet IP has changed For example IPCAM s urls is http 119 123 207 96 8068 Make sure the port is mapped to the router correctly...

Страница 33: ...foscam31 it is the MSN ID you applied for camera Figure3 20a he or she can chat with IPCAM Figure 3 21 Figure 3 21 So add your MSN ID to the MSN Friend List you can chat with camera and get the acces...

Страница 34: ...as Figure 3 23 FTP Port Usually the port is 21 FTP Upload Folder Make sure that the folder you plan to store images exists For camera couldn t create the folder itself Also the folder must be erasable...

Страница 35: ...Can not connect to the server Check if the FTP Server is correct 2 Network Error Please try later 3 Server Error 4 Incorrect user or password Check the username and password 5 Cannot access the folde...

Страница 36: ...rns red when motion is detected Figure 3 27 2 A beep sound when the light turns red 3 The camera will record automatically for one minute after motion is detected You can find the recording file in th...

Страница 37: ...then set motion alarm as pictured below Figure 3 29 Select this option You can set an interval for uploading images Figure 3 29 There are two ways to set the alarm 1 Alarm at any time when motion is...

Страница 38: ...it will turn blue For example click the number 06 at the first row you can see the column turn blue That means the camera will alarm when motion is detected between 6 and 7 o clock during everyday Cli...

Страница 39: ...want the camera alarm at most time you can select set All first and then click left button at the box you don t want the camera alarm even when the motion is detected The box will turn gray Click Subm...

Страница 40: ...on and do not click the Stop horizon patrol button the camera will patrol 5 rounds and then stop automatically Patrol rounds vertical Set the round between 1 and 10 then click submit Back to For Opera...

Страница 41: ...he parameters that were set Figure 3 36 3 16 Restore Factory Settings All parameters will return to factory settings if selected Figure 3 37 3 17 Reboot Device Click Reboot Device to reboot the camera...

Страница 42: ...before reset Default administrator username admin Default administrator password No password 4 1 2 Subnet doesn t match dbclick to change If IP Camera Tool shows the error Subnet doesn t match dbclic...

Страница 43: ...ams read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins F...

Страница 44: ...i virus software does not block the camera You can add the camera as a trusted site on your firewall or anti virus software 4 1 6 UPnP always failed UPnP only contains port forwarding in our recent so...

Страница 45: ...WAN 4 1 11 Only see black screen or undefined characters when using remote login If you could access the login page remotely this indicates that your DDNS settings are correct If you are unable to se...

Страница 46: ...02 3af Input Voltage DC 36V DC 57V Output Voltage DC 5V Output Power 15 4W Max POE Wiring standards 100M BASE T Operate Temper 0 55 C 32 F 131 F Operating Humidity 20 85 non condensing Storage Temper...

Страница 47: ...WWW FOSCAM COM FI8918E User Manual Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 45...

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