7
TROUBLESHOOTING
The following situations are not malfunction:
The sides of refrigerator will be heat up while the condenser is working, but this will not influence the
cooling performance.
As the temperature of the compartment will be high when the refrigerator is just started, it will take a span
of time to decrease the temperature.
It is normal for the surface of the compressor to get hot in normal working condition. Do not touch it.
The water flowing sound is actually the refrigerant (cooling gas) flowing. It is normal.
Condensation may form on the outside when the humidity is high. It is normal.
If any case of malfunction happens, please inspect and dispel it according to the methods shown in the following
table:
Situation
Check point
Not refrigerating
Check if there is a power failure.
Check if the power cord is plugged into the
power socket.
Not cooling sufficiently
The food may be packed too tightly together
which will block the flow of cool air.
You may have put something hot or a lot of
foodstuffs into the refrigerator.
The temperature control knobs may not be set
properly.
The door may not have been closed properly.
The door gasket may be damaged.
The refrigerator may not be well ventilated.
There may be insufficient clearance between the
refrigerator and the surfaces immediately to the
sides and top.
Food frozen in the refrigerator compartment
The
temperature
control
knobs
of
the
compartment may be set to the “COOLER”
position for a long time.
Check if the normal surrounding temperature is
below 5
°
C.
Foodstuffs may be packed too tightly.
Water leaks from refrigerator compartment
Check if there is any leakage from objects stored
in it.
Noises
Check if the refrigerator is installed firmly.
Check if there is any objects nearby to collide
with it.
Compressor does not stop working automatically
Food may be stored too much at one time.
Doors may be opened too frequently or too long.
The temperature control knobs may be set to the
“COOLER” position.
In case the above failures appear, please check the refrigerator as per the reasons stated above. If any abnormal
phenomenon still appears, please call the authorized service center.
