Using your Phone
Page 31
FortiFone User Guide
Ending a call
To end a call:
• Tap the
EndCall
softkey or
.
Hold
To place calls on hold, tap the
Hold
softkey. While a call is on hold, you can answer or place
other calls. The held party will hear music, if configured to do so.
To toggle between two calls, tap the
SWAP
softkey or select a call using
or
and tap the
Resume
softkey.
Mute
Mute turns the phone’s microphone on or off.
1.
Tap to disable the microphone.
2.
Tap again to enable the microphone.
Attendant transfer
Calls can be announced to the party receiving the transfer before completing the transfer.
To perform an attendant transfer:
1.
Tap the
Transfer
softkey.
2.
Dial the extension or phone number.
3.
Announce the call.
4.
Tap the
Transfer
softkey.
Blind transfer
Calls can be transferred without talking to the party receiving the transfer.
To perform a blind transfer:
1.
Tap the
Transfer
softkey.
2.
Dial the extension or phone number.
3.
Tap the
Transfer
softkey.
Conference calls
The phone supports conferencing with up to four other parties.
To create a conference call:
1.
Place the first call.
2.
Tap the
Conf
softkey. The first call will be placed on hold.
3.
Call the second party for the conference.
4.
When the second party answers, tap the
Conf
softkey again.
5.
Repeat steps for additional parties.