5
TROUBLESHOOTING
Precautions to be taken in the event of changes in the performance of the ISSA mini 2 sensitive.
The ISSA mini 2 sensitive is not activated when pressing the center button?
•
Battery is empty. Recharge your ISSA mini 2
sensitive
ISSA mini 2 sensitive cannot be switched off and/or interface buttons do not respond?
•
Microprocessor is temporarily malfunctioning. Connect the charging cable to restore function to normal.
ISSA mini 2 sensitive’s light does not blink when charger is connected?
•
Battery is fully charged, ready for up to 265 days of brushing.
•
Battery is drained and will require several minutes to acknowledge charging cable.
•
Charging cable is not properly connected. Check electrical outlet/USB socket and charging port.
The ISSA mini 2 sensitive has fallen into water and the charging port is wet?
•
Dry off and continue use. The ISSA mini 2
sensitive
is completely waterproof and the charging port is fully sealed.
If you do not find the answer to your specific question in the troubleshooting section, or if you have any
other questions regarding the device’s operation, please visit the Customer Care section of www.foreo.
com/support.
WARRANTY TERMS AND CONDITIONS
REGISTER WARRANTY
To activate your 2-Year Limited Warranty and 10-Year Quality Guarantee, register the number provided on the
FOREO Magnetic Scratch Card at www.foreo.com/support.
2-YEAR LIMITED WARRANTY
FOREO warrants this device for a period of TWO (2) YEARS after the original date of purchase against defects
due to faulty workmanship or materials arising from Normal Use of the device. The warranty covers working parts
that affect the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or
damage caused by accident, misuse or neglect. Any attempt to open or take apart the device (or its accessories)
will void the warranty.
If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the
device free of charge. Claims under warranty must be supported by reasonable evidence that the date of the
claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together
with these warranty conditions for the duration of the warranty period.
To claim your warranty, you must log in to your account at www.foreo.com then select the option to make a war-
ranty claim. Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a con-
sumer and does not affect those rights in any way.
10-YEAR QUALITY GUARANTEE
As a continuation of the terms of FOREO’s TWO (2) Year Limited Warranty, FOREO’s TEN (10) Year Quality Guar-
antee makes owners eligible to purchase a new device from www.foreo.com for 50% of the listed price.
*2-Year Limited Warranty and 10-Year Quality Guarantee do not apply to Replacement Brush Heads.
Содержание ISSA mini 2 sensitive
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