Making a decision
Board members will review all available information related to
the complaint, including oral presentations, if necessary. They then
arrive at a fair and impartial decision, decided by a simple
majority vote.
Because the Board usually meets only once a month, some cases
may take longer than 30 days to be reviewed. The Board
makes every effort to resolve each case within 40 days of receiving
the consumer application form.
After a case is reviewed, the Board mails you a decision letter.
The Board also provides a form on which to accept or reject the
Board’s decision. The decisions of the Board are binding on
the dealer and Ford, but not on consumers who may elect to pursue
other remedies available to them under state and federal law.
Decisions of the Board may be presented as evidence by any party
in subsequent legal proceedings that may be initiated, where
allowed by law.
To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write to the
Board at the following address:
Customer Assistance
351
Содержание Villager
Страница 2: ...Copyright 1997 Ford Motor Company ...
Страница 4: ......
Страница 12: ...Mechanical cluster 8 ...
Страница 26: ...Electronic cluster 22 ...
Страница 34: ...Electronic AM FM Stereo Cassette Radio 30 ...
Страница 35: ...Premium Sound Radio Electronic Sound Syst ...
Страница 36: ...Supersound with CD Changer 32 ...
Страница 56: ...Notes 52 ...
Страница 58: ...Instrument Panel Instrument panel 54 ...
Страница 124: ...Notes 120 ...
Страница 129: ...Six way power seat controls Six way power seat controls location Seating and Safety Restraints 125 ...
Страница 138: ...Using the seat belt guide with the three passenger bench seat in the second row position 134 ...
Страница 176: ...2 If connected unbuckle the two safety belt tongues Also detach the chest clip 172 ...
Страница 184: ...180 ...
Страница 199: ...Adjustable Rear Seating 195 ...
Страница 210: ...Notes 206 ...
Страница 218: ...Notes 214 ...
Страница 244: ...Notes 240 ...
Страница 250: ...246 ...
Страница 251: ...Roadside Emergencies 247 ...
Страница 254: ...Engine Compartment Main Fuse Panel Engine fuse block location Engine compartment main fuse panel 250 ...
Страница 255: ...Roadside Emergencies 251 ...
Страница 275: ...Sequence for connecting jumper cables Roadside Emergencies 271 ...
Страница 278: ...Notes 274 ...
Страница 325: ...Bulb locations Maintenance and Care 321 ...
Страница 326: ...Bulb replacement chart 322 ...
Страница 327: ...Maintenance and Care 323 ...
Страница 328: ...324 ...
Страница 329: ...Maintenance and Care 325 ...
Страница 330: ...326 ...
Страница 331: ...Maintenance and Care 327 ...
Страница 332: ...328 ...
Страница 340: ...Notes 336 ...
Страница 341: ...Refill Capacities Motorcraft Parts and Lubricant Specifications Motorcraft Parts Capacities and Specifications 337 ...
Страница 342: ...338 ...
Страница 343: ...Lubricant Specifications Automatic Transmission Fluid Capacities and Specifications 339 ...
Страница 344: ...340 ...
Страница 346: ...The engine compartment 342 ...
Страница 348: ...Notes 344 ...
Страница 363: ...Accessories 359 ...
Страница 364: ...Notes 360 ...
Страница 365: ...Notes Accessories 361 ...
Страница 366: ...Notes 362 ...
Страница 367: ...363 Q U I C K I N D E X ...
Страница 368: ...Front Exterior View 364 ...
Страница 369: ...Rear Exterior View ...
Страница 370: ...Entrance View 366 ...
Страница 371: ...Driver s Door ...
Страница 372: ...Instrument Cluster Electronic 368 ...
Страница 373: ...Instrument Panel ...
Страница 374: ...Instrument Cluster Standard 370 ...
Страница 375: ...Cargo Compartment ...
Страница 376: ...Engine Compartment 372 ...
Страница 396: ......
Страница 397: ......
Страница 398: ......
Страница 399: ......
Страница 400: ...Service Station Information 400 ...