D40 Owner’s Manual
EN-24
Blood Glucose Measurement
Symptom
Cause
What To Do
The device does not
display a message
after inserting a test
strip.
Test strip inserted upside
down or incompletely.
Insert the test strip with contact
bars end first and facing up.
Defective device or test strips.
Please contact customer service.
The test does not start
after applying the
sample.
Insufficient blood sample.
Repeat the test using a new test
strip with larger volume of blood
sample.
Defective test strip.
Repeat the test with a new test strip.
Sample applied after the
device is automatically turned
off.
Repeat the test with a new test
strip. Apply sample only when
flashing “ “ appears on the
display.
Defective device.
Please contact customer service.
The control solution
testing result is out of
range.
Error in performing the test.
Read instructions thoroughly
and repeat the test again.
Control solution vial was
poorly shaken.
Shake the control solution
vigorously and repeat the test
again.
Expired or contaminated
control solution.
Check the expiration date of the
control solution.
Control solution that is too
warm or too cold.
Control solution, device, and
test strips should be at room
temperature (20°C to 25°C / 68°F
to 77°F) before testing.
Defective test strip.
Repeat the test with a new test
strip.
Device malfunction.
Please contact customer service.
Blood Pressure Measurement
Symptom
Cause
What To Do
Nothing is displayed
after pressing the
Power button.
Batteries incorrectly installed
or no battery is installed.
Check that the batteries are
correctly installed.
The heart rate is
higher/lower than
user’s average.
Movement during
measurement
Repeat measurement
Measurement taken just after
exercise.
Rest at least 30 minutes before
repeating measurement
The result is higher/
lower than user’s
average measurement.
May not be in correct position
while measuring.
Adjust to the correct position to
measure.
Blood pressure naturally varies
from time to time.
Keep in mind for next
measurement.
Defective test strip.
Repeat the test with a new test strip.
Device malfunction.
Please contact customer service.
Содержание DUO ultima D40
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