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Chapter 2 IVR Voice Prompt

FGW4148-16S/32S/48S User Manual

Voice Gateway Configuration Method (IVR)

The device can be configured in two ways, as follows:

(1) Use IVR (Interactive Voice Response)
(2) the use of web pages

This chapter mainly introduces how to configure the voice gateway through IVR.

Start IVR

Users follow these steps to achieve IVR:

(1) Go off-hook and press the "****" key to start the IVR. Then the user will hear the voice prompt "1 WAN

port configuration...".

(2) According to different options, press any digit between 0 and 9, the device will broadcast the

corresponding content, the numbers 0 to 9 represent the details as shown in the chart below.

(3) After each setting is successful, the device will play "Please input option, 1 WAN port configuration...".

IVR Description

The following chart lists the IVR requirements and a detailed description:

Note

Before using IVR,please confirm analog phone is connected with ATA correctly.

Содержание FGW4148-16S

Страница 1: ......

Страница 2: ...148 16S 32S 48S 7 LED Indicators and Interfaces 8 FGW4148 16S 8 FGW4148 32S 9 FGW4148 48S 10 Hardware Installation 11 Chapter 2 IVR Voice Prompt 13 Voice Gateway Configuration Method IVR 14 Start IVR 14 IVR Description 14 Chapter 3 Basic Settings 20 WEB Page 21 About Password 21 URL Format 21 WEB Interface Introduction 23 SIP Account Register 24 Register one by one 24 Batch Registration 25 Basic F...

Страница 3: ...e 41 Port Setting 41 Routing 42 SIP Account 43 Account 43 FXS Settings 44 SIP Settings 49 VoIP QoS 50 Phone 51 Preferences 51 Dial Rule 55 Call Log 56 Administration 57 Management 57 Firmware Upgrade 62 Scheduled Tasks 62 Provision 63 SNMP 65 TR 069 65 Diagnosis 67 Operating Mode 68 System Log 68 Logout 68 Reboot 69 Chapter 5Troubleshooting Guide 70 Configuring PC to get IP Address automatically 7...

Страница 4: ...Contents FGW4148 16S 32S 48S User Manual III Cannot connect to the Web 72 Forgotten Password 72 ...

Страница 5: ...23 Table 10 Config SIP the Web Management Interface 24 Table 11 Login details 29 Table 12 Static IP 31 Table 13 DHCP 32 Table 14 PPPoE 33 Table 15 Bridge Mode 35 Table 16 LAN port 37 Table 17 PPTP 38 Table 18 L2TP 39 Table 19 OpenVPN 40 Table 20 DMZ 40 Table 21 MAC Clone 41 Table 22 Port setting 41 Table 23 Routing 42 Table 24 Line 44 Table 25 Audio configuration 45 Table 26 Supplementary service ...

Страница 6: ...able 39 NTP settings 59 Table 40 Daylight Saving Time 60 Table 41 System log Setting 60 Table 42 Factory Defaults Setting 61 Table 43 Factory Defaults 61 Table 44 Firmware upgrade 62 Table 45 Scheduled Tasks 62 Table 46 Provision 63 Table 47 Firmware Upgrade 64 Table 48 SNMP 65 Table 49 TR069 66 Table 50 Diagnosis 67 Table 51 Operating mode 68 Table 52 System log 68 Table 53 Logout 68 ...

Страница 7: ...48 16S 32S 48S router with VoIP to the Internet It also includes features and functions of router with VoIP components and how to use it correctly Before you can connect FGW4148 16S 32S 48S to the Internet and use it you must have a high speed broadband connection installed A high speed connection includes environments such as DSL cable modem and a leased line FGW4148 16S 32S 48S router with VoIP ...

Страница 8: ...g FlyingVoice Main website http www flyingvoice com Sales enquiries sales1 flyingvoice com Support enquiries support flyingvoice com Hotline 010 67886296 0755 26099365 Address Room508 509 Bldg 1 Dianshi Business Park No 49 BadachuRd Shijingshan District Beijing China ...

Страница 9: ...r or anyone acting on the customer s behalf to abide by the instructions system parameters or recommendations made in this document Cross references References to external publications are shown in italics Other cross references emphasized in blue text in electronic versions are active links to the references This document is divided into numbered chapters that are divided into sections Sections a...

Страница 10: ...io frequency energy If not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference does not occur in a particular installation Note Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment If this equipme...

Страница 11: ...gs are used to alert the reader to possible hazards that could cause loss of life or physical injury A warning has the following format Warning Warning text and consequence for not following the instructions in the warning Notes A note means that there is a possibility of an undesirable situation or provides additional information to help the reader understand a topic or concept A note has the fol...

Страница 12: ...6 Chapter 1 Product description This chapter covers FGW4148 16S 32S 48S LED Indicators and Interfaces Hardware Installation ...

Страница 13: ...e Ethernet interface 2 RJ45 10 100 1000M WAN LAN 2 RJ45 10 100 1000M WAN LAN 2 RJ45 10 100 1000M WAN LAN FXS 16 32 48 SIP Account 16 32 48 Wire speed NAT Support Support Support DHCP Client Server Client Server Client Server Voice Code G 711 A law U law G 729A AB G 723 G 722 Management Voice menu Web Management Provision TFTP HTTP HTTPS TR069 SNMP Fax T 30 T 38 Fax ...

Страница 14: ...r is running normally When the light is on it indicates system applications occured 以太网接口指示灯 Blinking Green Have data transmission on The system is not powered on or the network port is not connected to the network device Interface Page up can view info of FXS status 使用 OK 键返回待机页面 Press it to restore factory settings above 5S LAN Connector for local network devices WAN Connector for accessing the ...

Страница 15: ...s running normally When the light is on it indicates system applications occured 以太网接口指示灯 Blinking Green Have data transmission on The system is not powered on or the network port is not connected to the network device Interface Page up can view info of FXS status 使用 OK 键返回待机页面 Press it to restore factory settings above 5S LAN Connector for local network devices WAN Connector for accessing the int...

Страница 16: ...r is updating on The router is running normally When the light is on it indicates system applications occured 以太网接口指示灯 Blinking Green Have data transmission on The system is not powered on or the network port is not connected to the network device Interface Page up can view info of FXS status 使用 OK 键返回待机页面 Press it to restore factory settings above 5S LAN Connector for local network devices WAN Co...

Страница 17: ...switch router ADSL 3 equipment using an Ethernet cable 4 Connect one end of the power cord to the power port of the device Connect the other end to the wall outlet 5 Check the Power WAN and LAN LED to confirm network connectivity Ground Connect the ground wire Fan For equipment cooling AC 100 220V Connector for a power adapter Warning Please do not attempt to use unsupported power adapters and do ...

Страница 18: ...use harmful interference to radio communications However there is no energy and if not installed and used in accordance with the instructions may guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correc...

Страница 19: ...13 This chapter contains Voice Gateway Configuration Method IVR IVR description Chapter 2 IVR Voice Prompt ...

Страница 20: ...nd press the key to start the IVR Then the user will hear the voice prompt 1 WAN port configuration 2 According to different options press any digit between 0 and 9 the device will broadcast the corresponding content the numbers 0 to 9 represent the details as shown in the chart below 3 After each setting is successful the device will play Please input option 1 WAN port configuration IVR Descripti...

Страница 21: ...wants to configuration WAN port connection type The password in IVR is same as web management interface login the user may use phone keypad to enter password directly For example WEB login password is admin so the password in IVR is admin The user may 23646 to access and then configure the WAN connection port The unit reports Operation Successful if the password is correct 5 Prompt Please enter pa...

Страница 22: ... phone and press to start IVR 2 Choose 3 and router reports current WAN port subnet mask 3 Input a new WAN port subnet mask and press key 4 Use to replace user can input 255 255 255 0 to set the new WAN port subnet mask 255 255 255 0 5 Press key to indicate that you have finished 6 Report operation successful if user operation is ok 7 To quit enter 4 Gateway 1 Pick up phone and press to start IVR ...

Страница 23: ...he method of inputting password is the same as operation 1 4 If you want to quit press 5 Prompt operation successful if password is right and then the router will be in factory default configuration 7 Reboot 1 Pick up phone and press to start IVR 2 Choose 7 and the router reports Reboot 3 Prompt Please enter password the method of inputting password is same as operation 1 4 the router reboots if p...

Страница 24: ... star to enter Dot and use hash key to finish entering IP address or subnet mask 4 For example to enter the IP address 192 168 20 159 by keypad press these keys 192 168 20 159 use the hash key to indicate that you have finished entering the IP address 5 Use the hash key to indicate that you have finish entering the IP address or subnet mask 6 While assigning an IP address in Static IP mode setting...

Страница 25: ...s To input D E F d e f press 3 To input G H I g h i press 4 To input J K L j k l press 5 To input M N O m n o press 6 To input P Q R S p q r s press 7 To input T U V t u v press 8 To input W X Y Z w x y z press 9 To input all other characters in the administrator password press 0 ...

Страница 26: ...20 This chapter covers WEB Page SIP Account Register Basic Function Chapter 3 Basic Settings ...

Страница 27: ...a web browser such as Microsoft s IE to log in to the FGW4148 16S 32S 48S page and configure the FGW4148 16S 32S 48S LAN port Login 1 Ensure your PC is connected to the router s LAN port correctly Note You may either set up your PC to get an IP dynamically from the router or set up the IP address of the PC to be the same subnet as the default IP address of router is 192 168 1 1 For detailed inform...

Страница 28: ... http IP address of WAN port The following login page will be opened to enter username and password 4 For administrator mode operation type admin admin on Username Password and click Login to begin configuration 5 For user mode operation type user user on Username Password and click Login to begin configuration 6 The web management interface automatically logs out the user after 5 minutes of inact...

Страница 29: ...iguration title The configuration title Postition 4 configuration bars The configuration bars Postition 5 main information Display the firmware version DSP version Current Time and user can change login level mode to return to login page by press blue Switch button Postition 6 Help Display the main information for configuration user can get help from it directly After changing the parameters you n...

Страница 30: ...n server fills in the IP address of the SIP server Step 3 Display Name Fill in the content is the name of the number displayed on the LCD Step 4 The registration account is filled with the account provided by the SIP server Step 5 The name of the authentication is the SIP account provided by the SIP server Step 6 The password is filled with the password provided by the SIP server registration acco...

Страница 31: ...xample batch configuration of SIP account steps 1 Log in to the web page switch to the SIP Account FXS Settings page check the Batch Settings and select the need to set the batch FXS port 2 Fill in the Proxy Server other parameters on request 3 Switch to SIP Account Account page fill in the batch configuration of FXS port account as required Procedure To view the SIP account status of device open ...

Страница 32: ...ect IP calling allows two phones that is an ATA with an analog phone and another VoIP Device to talk to each other without a SIP proxy VoIP calls can be made between two phones if Both ATA and the other VoIP device i e another ATA or other SIP products have public IP addresses or Both ATA and the other VoIP device i e another ATA or other SIP products are on the same LAN using private or public IP...

Страница 33: ...ersation A wants to Attend Transfer B to C Party A dials 77 to hold the party B when hear the dial tone A dials C s number then party A and party C are in conversation Party A dials 78 to transfer to C then B and C now in conversation If the transfer is not completed successfully then A and B are in conversation again Conference Assume that call party A and B are in a conversation A wants to add C...

Страница 34: ...28 This chapter guides users to execute advanced full configuration through admin mode operation This chapter covers Login Status Network SIP Account Phone Administration Chapter 4 Web Interface ...

Страница 35: ...S 48S User Manual 29 Table 11 Login details Procedure 1 Connect the LAN port of the router to your PC an Ethernet cable 2 Open a web browser on your PC and type http 192 168 1 1 3 Enter Username admin and Password admin 4 Click Login Login ...

Страница 36: ... port LAN port DDNS Multi WAN DMZ MAC Clone Port Forward and other parameters in this section of the web management interface WAN This page allows you to set WAN configuration with different modes Use the Connection Type drop down list to choose one WAN mode and then the corresponding page will be displayed 1 Static IP This configuration may be utilized when a user receives a fixed public IP addre...

Страница 37: ...ign an IP address to the WAN interface Table 12 Static IP Field Name Descriptio IP Address The IP address of Internet port Subnet Mask The subnet mask of Internet port Default Gateway The default gateway of Internet port DNS Mode Select DNS mode options are Auto and Manual 1 When DNS mode is Auto the device under LAN port will automatically obtain the preferred DNS and alternate DNS 2 When DNS mod...

Страница 38: ...cal client The DHCP feature allows to the router to obtain an IP address automatically from a DHCP server In this case it is not necessary to assign an IP address to the client manually Table 13 DHCP Field Name Description DNS Mode Select DNS mode options are Auto and Manual When DNS mode is Auto the device under LAN port will automatically obtain the preferred DNS and alternate DNS When DNS mode ...

Страница 39: ...Point Protocol over Ethernet It relies on two widely accepted standards PPP and Ethernet It connects users through an Ethernet to the Internet with a common broadband medium such as a single DSL line wireless device or cable modem All the users over the Ethernet can share a common connection PPPoE is used for most of DSL modem users All local users can share one PPPoE connection for accessing the ...

Страница 40: ...oE authentication If it is left emply the service name is auto detected Operation Mode Select the mode of operation options are Keep Alive On Demand and Manual When the mode is Keep Alive the user sets the keep alive redial period values range from 0 to 3600s the default setting is 5 minutes When the mode is On Demand the user sets the on demand idle time value in the range of 0 60 minutes the def...

Страница 41: ...C can connect to upper network directly PPPoE Bridge Only Allow PPPoE packets pass PC needs PPPoE dial up software Hardware IP Bridge Packets pass through hardware switch with wired speed Does not support wireless port binding DHCP Service Type Pass Through DHCP packets can be forwarded between WAN and LAN DHCP server in gateway will not allocate IP to clients of LAN port DHCP Snooping When gatewa...

Страница 42: ...un in gateway VLAN Mode Disable The WAN interface is untagged LAN is untagged Enable The WAN interface is tagged LAN is untagged Trunk Only valid in bridge mode All ports including WAN and LAN belong to this VLAN Id and all ports are tagged with this VLAN id Tagged packets can pass through WAN and LAN VLAN ID Set the VLAN ID 802 1p Set the priority of VLAN Options are 0 7 Note Multiple WAN connect...

Страница 43: ...ress Enter the IP address of the router on the local area network All the IP addresses of the computers which are in the router s LAN must be in the same network segment with this address and the default gateway of the computers must be this IP address The default is 192 168 11 1 Local Subnet Mask Enter the subnet mask to determine the size of the network default is 255 255 255 0 24 Local DHCP Ser...

Страница 44: ...ferred DNS address Secondary DNS Enter the secondary DNS address Client Lease Time This option defines how long the address will be assigned to the computer within the network In that period the server does not assign the IP address to the other computer DNS Proxy Enable or disable If enabled the device will forward the DNS request of LAN side network to the WAN side network VPN VPN is a technolog...

Страница 45: ... for authentication VPN As Default Route Prohibited or open the default is prohibited MPPE Stateful Require MPPE Parameters name Description VPN Enable Whether to enable VPN Select PPTP mode Initial Service IP The IP address of the VPN server User Name The user name required for authentication Password The password required for authentication L2TP Tunnel Name L2TP Tunnel Name L2TP Tunnel Password ...

Страница 46: ...iption DMZ Enable Enable Disable DMZ DMZ Host IP Address Enter the private IP address of the DMZ host Parameters name Description VPN Enable Whether to enable VPN Select OpenVPN mode OpenVPN TLS Auth Whether OpenVPN TLS authentication is enabled VPN As Default Route Prohibited or open the default is prohibited ...

Страница 47: ...ase utility screen will have the MAC address automatically entered in the Clone WAN MAC field Table 21 MAC Clone Config steps 1 Enabling MAC address cloning 2 Press the button gets PC s MAC address 3 Press the button to save your changes if users don t want to use MAC clone press the button to cancel the changes 4 Press the button to make the changes effective Port Setting Table 22 Port setting Fi...

Страница 48: ...on options are Auto 100M full 100M half 10M half and 10M full Routing Table 23 Routing Field Name Description Destination Destination address Host Net Both Host and Net selection Gateway Gateway IP address Interface LAN WAN Custom three options and add the corresponding address Comment Comment ...

Страница 49: ...l 43 SIP Account Account You can set each FXS s display name phone number account and password in this page the corresponding FXS will be enable after checked enable then save your settings Click Other settings go to the FXS Settings web page SIP Settings ...

Страница 50: ...ccount Status webpage Status is Registered lines 1 can dial out but the external line number cannot dialed line1 Proxy Server The IP address or the domain of SIP Server Outbound Server The IP address or the domain of Outbound Server Backup Outbound Server The IP address or the domain of Backup Outbound Server Proxy port SIP Service port default is 5060 Outbound Port Outbound Proxy s Service port d...

Страница 51: ...23 Audio Codec Type4 Choose the audio codec type from G 711U G 711A G 722 G 729 G 723 Audio Codec Type5 Choose the audio codec type from G 711U G 711A G 722 G 729 G 723 G 723 Coding Speed Choose the speed of G 723 from 5 3kbps and 6 3kbps Packet Cycle The RTP packet cycle time default is 20ms Silence Supp Enable Disable silence support Echo Cancel Enable Disable echo cancel By default it is enable...

Страница 52: ...umber automatically MWI Enable Enable Disable MWI message waiting indicate If the user needs to user voice mail please enable this feature MWI Subscribe Enable Enable Disable MWI Subscribe Voice Mailbox Numbers Fill in the voice mailbox phone number Asterisk platform for example its default voice mail is 97 DND Enable Disable DND do not disturb Speed Dial Enter the speed dial phone numbers Dial 74...

Страница 53: ...P protocol DTMF Type Select the second way of dialing optional items are In band RFC2833 and SIP Info RFC2833 Payload 96 The user can use the default settings Register Refresh Interval sec The time interval between two normal registration messages The user can use the default settings Caller ID Header When enabled an unregistered message will be sent before the registration is disabled and no unre...

Страница 54: ...nymous Call Block Whether to enable anonymous call blocking Proxy DNS Type Set the DNS server type the optional items are Type A DNS SRV and Auto Use OB Proxy In Dialog Whether the OB agent is used in the conversation Complete Register Whether to enable full registration Reg Subscribe Enable When enabled the subscription message is sent after the registration message the subscription message is no...

Страница 55: ...ntication failures the default value is 2 Reg Retry Intvl Registration failed again registration interval default is 30 Tel URL Whether to open the Tel URL Use Random SIP Port Whether to use the minimum random port Min Random SIP Port SIP minimum random port Max Random SIP Port SIP maximum random port Prefer Primary SIP Server Whether to enable the preferred primary server Hold SDP Attribute Inact...

Страница 56: ...me the default value of 0 Transport The transmission type defaults to UDP Response Status Code Handling Retry Reg RSC NAT Traversal NAT Traversal Whether to enable NAT mode or select STUN to penetrate STUN Server Address STUN server IP address NAT Refresh Interval sec Refresh interval STUN Server Port STUN port the default is 3478 VoIP QoS Table 29 VoIP QoS Configuration can be based on the scene ...

Страница 57: ...S 32S 48S User Manual 51 Preferences Preferences Table 30 Preferences Regional Table 31 Regional Phone Field Name Description Handset Input Gain Adjust the handset input gain from 0 to 7 Handset Volume Adjust the output gain from 0 to 7 ...

Страница 58: ...of home gateway s jitter delay home gateway is an adaptive jitter mechanism Ringing Time How long CnPilot Home R190 R200x will ring when there is an incoming call Ring Waveform Select regional ring waveform options are Sinusoid and Trapezoid the default Sinusoid Ring Voltage Set ringing voltage the default value is 70 Ring Frequency Set ring frequency the default value is 25 VMWI Ring Splash Len s...

Страница 59: ...r immediately when there is an incoming call Busy Forward The phone number which the calls will be forwarded to when line is busy No Answer Forward The phone number which the call will be forwarded to when there s no answer No Answer Timeout The seconds to delay forwarding calls if there is no answer at your phone Feature Code Hold key code Call hold signatures default is 77 Conference key code Si...

Страница 60: ...t is 74 Miscellaneous Table 33 Miscellaneous Field Name Description Codec Loop Current Set off hook loop current default is 26 Impedance Maching Set impedance matching default is US PBX Korea Taiwan 600 CID service Enable Disable displaying caller ID If enable caller ID is displayed when there is an incoming call or it won t be displayed Default is enable CWCID Service Enable Disable CWCID If enab...

Страница 61: ... press the key it will be translated to 23 when disable it is just Dial Rule Table 34 Dial Plan Field Name Description Dial Plan Enable Enable Disable dial plan Unmatched Policy Dial Plan Syntactic Table 35 Dial Plan Syntactic No String Description 1 0 1 2 3 4 5 6 7 8 9 Allowed characters 2 x Lowercase letter x stands for one legal character ...

Страница 62: ...4 or 5 or 4 x Match to For example 01 can match 0 01 011 0111 01111 5 dialed substituted Replace dialed with substituted For example 8 1650 123456 input is 85551212 output is 16505551212 6 x y Make outside dial tone after dialing x stop until dialing character y For example 9 1xxxxxxxxxx the device reports dial tone after inputting 9 stops tone until inputting 1 7 T Set the delayed time For exampl...

Страница 63: ...ges you can configure the Time Date password web access system log and associated configuration TR069 Management Save config file Table 37 Save Config File Field Name Description Config file upload and download Upload click on browse select file in the local press the upload button to begin uploading files Missed Calls ...

Страница 64: ...the user type from admin user and normal user and basic user New User Name You can modify the user name set up a new user name New Password Input the new password Confirm Password Input the new password again Language Select the language for the web the device support Chinese English and Spanish and so on Remote Web Login Enable Disable remote Web login Web Port Set the port value which is used to...

Страница 65: ...ettings Table 39 NTP settings Field Name Description NTP Enable Enable Disable NTP Option 42 Enable Disable DHCP option 42 This option specifies a list of the NTP servers available to the client by IP address Current Time Display current time NTP Settings Setting the Time Zone Primary NTP Server Primary NTP server s IP address or domain name Secondary NTP Server Options for NTP server s IP address...

Страница 66: ...ylight Savings Time Step 3 Set starting Month Week Day Hour in Start Month Start Day of Week Last in Month Start Day of Week Start Hour of Day analogously set stopping Month Week Day Hour in Stop Month Stop Day of Week Last in Month Stop Day of Week Stop Hour of Day Step 4 Press Saving button to save and press Reboot button to active changes System Log Setting Table 41 System log Setting ...

Страница 67: ...slog Enable Enable Disable remote syslog function Remote Syslog server Add a remote server IP address Syslog Enable Enable Disable syslog function Factory Defaults Setting Table 42 Factory Defaults Setting Description When enabled the device may not be reset to factory defaults until this parameter is reset to Disable Factory Defaults Table 43 Factory Defaults Description Click Factory Default to ...

Страница 68: ...2 Firmware Upgrade Table 44 Firmware upgrade Description 1 Choose upgrade file type from Image File and Dial Rule 2 Press Browse button to browser file 3 Press to start upgrading Scheduled Tasks Table 45 Scheduled Tasks Field Name Description Scheduled Reboot ...

Страница 69: ...rade and auto configure devices which support TFTP HTTP and HTTPs Before testing or using TFTP user should have tftp server and upgrading file and configuring file Before testing or using HTTP user should have http server and upgrading file and configuring file Before testing or using HTTPS user should have https server and upgrading file and configuring file and CA Certificate file should same as...

Страница 70: ...outer will Resync After Enable firmware upgrade after resync or not The default is Enabled Resync From SIP Enable Disable resync from SIP Option 66 It is used for In house provision mode only When use TFTP with option 66 to Config File Name It is used for In house provision mode only When use TFTP with option 66 to Profile Rule URL of profile provision file Note that the specified file path is rel...

Страница 71: ... a password for retrieving traps from the device Trap period interval sec The interval for which traps are sent from the device TR 069 TR 069 provides the possibility of auto configuration of internet access devices and reduces the cost of management TR 069 short for Technical Report 069 is a DSL Forum technical specification entitled CPE WAN Management Protocol CWMP It defines an application laye...

Страница 72: ...dress User Name ACS username Password ACS password Periodic Inform Enable the function of periodic inform or not By default it is Enabled Periodic Inform Periodic notification interval with the unit in seconds The default value is 3600s Connect Request parameters User Name The username used to connect the TR069 server to the DUT Password The password used to connect the TR069 server to the DUT ...

Страница 73: ...cket trace feature to intercept packets which traverse the device Click the Start button to start home gateway tracking and keep refreshing the page until the message trace shows to stop click the Save button to save captured packets 2 Ping Test Enter the destination IP or host name and then click Apply device will perform ping test 3 Traceroute Test Enter the destination IP or host name and then ...

Страница 74: ...ion Choose the Operation Mode as Basic Mode or Advanced Mode System Log Table 52 System log Description If you enable the system log in Status syslog webpage you can view the system log in this webpage Logout Table 53 Logout Description Press the logout button to logout and then the login window will appear ...

Страница 75: ...Chapter 4 Web Interface FGW4148 16S 32S 48S User Manual 69 Reboot Press the button to reboot the device ...

Страница 76: ...70 Chapter 5 Troubleshooting Guide This chapter covers Configuring PC to get IP Address automatically Cannot connect to the Web Forgotten Password ...

Страница 77: ...dress automatically Step 1 Click the Start button Step 2 Select control panel then double click network connections in the control panel Step 3 Right click the network connection that your PC uses select attribute and you can see the interface as shown in Figure 3 Step 4 Select Internet Protocol TCP IP click attribute button then click the Get IP address automatically ...

Страница 78: ...orrect The format of URL is http the IP address Check on any other browser apart from Internet explorer such Google Contact your administrator supplier or ITSP for more information or assistance Forgotten Password If you have forgotten the management password you cannot access the configuration web GUI Solution To factory default press and hold reset button for 10 seconds ...

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