16
TROUBLESHOOTING
PROBLEM
SOLUTION
SD card inserted, camera
powered ON, LED display
prompt “Please insert card!”.
• Format card.
• Insert card again when
camera is powered OFF.
• Use high quality and high
speed SD card.
Camera does not record
automatically when powered
ON.
• Format card.
• Use high quality and high
speed SD card.
The video is not clear.
• Ensure the lens is clean; this
is crucial to the image quality.
Camera does not power ON.
• Check the power connection.
• Press the “POWER/REC”
button to turn the camera ON.
The video pauses or frames
skip during play back.
• Format card.
• Use high quality and high
speed SD card.
MAINTENANCE AND OTHER NOTES
1. The camera uses a 12-24V DC power supply. Be sure to use the
proper power adapter.
2. Keep the lens clean; this is crucial to the image quality. Avoid
touching the lens directly. If the surface of the lens is dirty, use a
cloth to wipe the lens.
3. The camera uses an SD card as external media. Using cyclical
recording for a long period of time may cause fragments in
the media. This will downgrade the performance of the media
access. It is suggested to format the SD card (the format
operation under Settings mode is recommended) periodically,
