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11.1.2 SmartFill GEN 2 does nothing when a key is presented.
1. Ensure the SmartFill GEN 2 is powered on.
2. Check the area around the sensors for dirt or moisture, and clean with a soft cloth if necessary.
3. Perform a power reset by turning the power OFF to the SmartFill GEN 2 for 30 seconds, then on again.
4. Try another key, if it works, then the ibutton may be faulty.
5. If another key also does not work, have an electrician check the SmartFill GEN 2 is properly powered.
6. If the key has not been supplied by the SmartFill GEN 2 manufacturers, it may not be compatible.
7. If all above are OK, arrange a SmartFill GEN 2 supplier to inspect / service your SmartFill GEN 2.
11.1.3 Keys shows as `INVALID'.
•
The key may not have been loaded into the SmartFill GEN 2, or may be an incompatible type key (not a genuine
manufacturer supplied SmartFill GEN 2 key). You can add via the installation menu at the unit or by adding them at
the website.
•
If the front of the SmartFill GEN 2 is wet, you may need to dry the area around the key sensors with a tissue or clean
rag. Moisture around the sensors will cause the keys to misread.
11.1.4 Lost vehicle keys.
If you lose a vehicle key. . .
1. Delete the key, see section
If you nd old keys, you can use them again. Test them on the SmartFill GEN 2 when nding them to ensure they work,
but will not operate the system. If they do operate, disable that number in the system.
11.1.5 Lost door lock key.
If you lose your SmartFill GEN 2 door lock key, you should replace the lock immediately. Some SmartFill GEN 2 systems
have a bypass switch tted internally, and having the door key may give the person the opportunity to bypass the SmartFill
GEN 2, and take fuel unauthorized, and unrecorded.
11.2
PIN Number Problems ?.
11.2.1 Not asking for PIN number.
•
The SmartFill GEN 2 may not have PIN number requesting turned on
11.3
Pump / dispenser problems.
11.3.1 Pump stops after a short period.
The cause of this problem is easier to identify, if you check that the Litres taken were recorded or not.
1. If Litres are NOT recorded by the SmartFill GEN 2...
(a) The SmartFill GEN 2 is most likely not receiving pulses from the ow meter.
2. If Litres ARE recorded by the SmartFill GEN 2.
(a) The SmartFill GEN 2 thinks that the nozzle has been hung up. Check wiring / micros switches etc.
(b) The wiring to the pump / valve may be faulty / poor connections. Check all wiring.
11.3.2 SmartFill GEN 2 is not recording Litres accurately.
1. Systems with relay pump modules (pulse input and relay / valve control).
(a) SmartFill GEN 2 is not calibrated correctly to ow meter / dispenser. The SmartFill GEN 2 should be calibrated
with a proving measure or master ow meter.
2. Systems with a Gilbarco comms module
(a) Gilbarco communications systems. . .
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