Flue & Ducting GO-FLUE, Руководство пользователя

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GUARANTEE TERMS AND CONDITIONS:
Flue and Ducting Ltd offer a 10 year warranty on GO-
FLUE chimney liner against the faulty manufacture of
the product or defective fuels/materials used when the
liner has been fitted for its sole purpose as a domestic
liner in use with Flue and Ducting Ltd recommended
fuels only.
The Warranty scheme is subject to the following
conditions:
•
Flue and Ducting Ltd Registration card is
completed by the HETAS installer on completion of work
and is sent to Flue and Ducting Ltd within 30 days of job
completion with all accurate information. Flue and
Ducting reference numbers should be referred to in all
future warranty claims.
•
Any complaints should first be
attended/investigated by the original HETAS engineer
and if a fault/problem is found the HETAS engineer will
need to report the fault/problem within 14 days to Flue
and Ducting Ltd in writing with the initial registration
card and all relevant information i.e. records of all
proper maintenance of appliance and liner by a
professional chimney sweep as recommended in our
installation guide.
• The Liner has been correctly installed by a
HETAS registered installer and that Document J of the
building regulations and our installation guide has been
followed correctly.
•
The Chimney is constructed of the
correct/suitable material and has been thoroughly
cleaned and is free of soot or debris.
•
There should be NO combustible materials
within the chimney or present and that a camera
inspection is used for this check.
•
The chimney should be sound and water/wind
tight and the liner should be fully insulated/backfilled
with the appropriate material Vermiculite or high
density mineral wool insulation or Rockwool, this will help
to protect the liner from corrosion.
•
After installation the chimney liner should be
regularly checked (2-3 times per year) by a qualified
chimney sweep to prevent the build-up of soot deposits
in the chimney ways which can cause chimney fires,
and that the collection of condensation is removed as
this can cause introduction of premature corrosion.
(Please see installation guide)
• The chimney liner must be of one complete
length and not have been damaged, modified or
changed in any way before the installation is carried
out. We also strongly advise you use Flue and Ducting
Ltd fittings as standard, alternative products used will
need to be in the HETAS registered listings.
•
The chimney liner must be in accordance with
the appliance and existing masonry flue and
surroundings, this is down to the HETAS engineer’s
discretion. lf uncertain please check with Flue and
Ducting Ltd first or the manufacturer of the appliance.
•
The appliance is installed, operated and
maintained in accordance with the appliance
manufacturer's warranty/instructions and complies with
HETAS and Document J of the Building regulations.
• lf any fault/problem should be found to be
external of the chimney liner i.e. appliance, operation,
installation or other the site survey will be chargeable at
Flue and Ducting Ltd’s discretion.
Should Flue and Ducting Ltd find that the chimney liner
supplied is of poor manufacture and does not meet the
standard requirements, Flue and Ducting Ltd will offer a
complete replacement liner free of charge subject to
the terms above.
This warranty only covers the cost of the replacement
liner and does NOT cover the cost of any external
components, fixings, fittings, building work, installation or
any other product other than the liner supplied. All of
which is the responsibility of the customer and this
warranty is agreed when the sale of the liner has taken
place.
Reasonable efforts will always be made by Flue and
Ducting Ltd to resolve the situation but please note that
NO cash or any other payment types will be offered
instead of the replacement liner. The replacement of
the liner is the only product/offer that will be made in a
warranty claim. The purchase of this liner indicates that
you agree to Flue and Ducting Ltd’s warranty policy.
This warranty only applies in the UK, Flue and Ducting
Ltd offer no warranty, further customer service or take
any responsibility for the product when the product
leaves the UK.
This warranty does NOT cover any of our products if
installed with fully condensing boilers, or where harmful/
dangerous gasses/chemical fumes are being used such
as chlorine or halogenic vapours.