FLOE INTERNATIONAL, INC.
DOCK SYSTEM 15 YEAR LIMITED WARRANTY
FLOE INTERNATIONAL, INC. warrants, to the original purchaser, the FLOE dock system to be free from original defects in materials and workmanship under conditions
and loads for which designed, and from the date of consumer purchase, (or if a demo, from the date of first service), as follows:
New Warranty Guidelines - Effective September 1, 2004
Two-Year Parts and Labor Warranty
FLOE INTERNATIONAL, INC. will repair or replace, at their option, any portion of the dock system which fails as a result of a defect in material or workmanship during
the first two years after the date of purchase. Items purchased by FLOE INTERNATIONAL, INC. are warranted by the original manufacturer and warranty is extended
only to the original retail purchaser. FLOE INTERNATIONAL, INC. reserves the right to inspect and perform repairs at its main facility (F.O.B.) McGregor, Minnesota.
This full two-year warranty includes parts and labor on the dock system and accessories including the following:
Aluminum frame structure, wheel kits, leg bracing, support poles, quick-connects, benches, ladders, and bumpers.
Labor charges and mileage covered within 15 miles from FLOE or the authorized FLOE dealership performing the repairs. Additional mileage/travel charges will
apply if travel over 15 miles is required. This charge is determined by the repairing dealer and must be paid by the customer to the dealer performing the repairs.
Warranty does not cover damage, including broken welds, caused by improper handling, installation or removal, or any damage of any sort caused by the use of
power equipment, such as vehicles used to remove docks.
Extended Parts Warranty
In addition to this two-year parts and labor warranty, additional warranty coverage applies to specific parts of the dock and accessories. All warranty coverage beyond
two years is for parts only. Labor costs for any warranty claim are not covered past two years.
Aluminum Dock Frame & Aluminum Dock Deck — 15-Year Limited Warranty
Defects in material and workmanship of structural components of the dock frame and deck are covered for 10 years from the date of purchase (excluding paint
finish). FLOE will provide replacement parts, on a non pro-rated basis, for ten years from the date of purchase for these items if they are found to be defective in
workmanship. After this 10-year parts warranty, an additional five-year pro-rated warranty covers these components as shown below. Aluminum decking warranty
does not include paint wear, scratches or denting.
Year After Purchase
Consumer Portion of Current Retail Price
11
40%
12
50%
13
60%
14
70%
15
90%
Carpet and Cedar Dock Decking
With the following exceptions, carpet, cedar and color fade dock decking is covered by the full two-year parts and labor warranty (above). On cedar decks, cracks and
splintering are normal characteristics of wood and are not covered by this warranty. There is no further warranty over the two years on cedar deck docks.
In addition to the two-year warranty, carpet docks are warranted to be free from defects in material and workmanship on a pro-rated basis, for up to 10 years as
shown below. Warranty does not cover fading, mildew, or wear.
Consumer Portion
Consumer Portion
Year After Purchase
of Current Retail Price
Year After Purchase
of Current Retail Price
3-5
0%
8
60%
6
40%
9
70%
7
50%
10
90%
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