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FlexiSpot Limited Warranty
What is Not Covered?
Our limited warranty does not cover any problem that is caused by:
1. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
2. Conditions, malfunctions or damage resulting from normal wear and tear, improper
installation, improper maintenance, misuse, abuse, negligence, accident or alteration.
3. Accessories, connected materials and products, or related products not manufactured by
FlexiSpot.
4. Conditions, malfunctions or damage resulting from failure to follow the instructions and
guidelines relating to the product's intended use.
Our limited warranty is void if a product is returned with removed, damaged or tampered labels
or any alterations (including removal of any component or external cover).
How to File a Claim?
In order to receive the benefit of our limited warranty, you need to process your claim in
compliance with the terms of this limited warranty and follow proper return procedure. To
request warranty service, please contact customer service via email at [email protected]
or toll free at 855-421-2808. You will need to provide the sales receipt or other evidence of the
date and place of purchase for your FlexiSpot product.
Implied Warranties and Limitation of Damages
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES
(INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY,
AND FLEXISPOT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR
REVENUE, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FLEXISPOT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow
limitations on the duration of an implied warranty or the exclusion or limitation of special,
indirect, incidental or consequential damages, so the above limitations or exclusions may not
apply to you.
Governing Law
This Warranty shall be governed by the laws of the State of California, USA, without giving
effect to any conflict of laws principles that may provide the application of the law of another
jurisdiction.
How State Law Applies
This Warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
FlexiSpot Limited Warranty
This limited warranty offered by FlexiSpot covers defects in material or workmanship in new
FlexiSpot products. This warranty extends to the original purchaser only and is non-
transferable. Only consumers purchasing FlexiSpot products from authorized FlexiSpot
retailers or resellers may benefit from our limited warranty.
What is Covered?
The FlexiSpot limited warranty covers our products against defects in material or workmanship
as follows:
·FlexiSpot Height Adjustable Desk Frames
All height-adjustable desks feature a 5-year warranty for the frame & motor and a 2-year
warranty for the controller, switch, electronics and other mechanisms.
·FlexiSpot Sit-Stand Desktop Workstations
All sit-stand desktop workstations feature a 5-year warranty for the frame and MDF desktop and
3-year warranty for the gas spring system and other mechanisms.
·FlexiSpot Desk Bikes
All desk bikes and parts, including the frame, electronics, and other mechanisms, feature a 1-
year warranty.
·FlexiSpot Mini Steppers
All Mini Steppers feature a 3-year warranty.
·FlexiSpot Monitor Mounts
All monitor mounts and parts, including arms, gas spring systems and other mechanisms,
feature a 5-year warranty.
What are your Remedies?
FlexiSpot will replace at no charge to the consumer the defective parts only or, at FlexiSpot's
option, replace any product or part of the product that is defective because of improper
workmanship and/or material, under normal installation, use, service and maintenance. If
FlexiSpot is unable to provide a replacement and repair is not practical or cannot be completed
in a timely fashion, FlexiSpot may elect to refund the purchase price in exchange for the return
of the product. In the rare event that your FlexiSpot product is defective, we will provide you with
a replacement item shipped at no cost to you within the continental United States. The shipping
method for replacement products is FedEx Ground, but expedited shipping is available if you
choose to pay the additional expense. In addition, you will need to pay the shipping costs if any
products need to be shipped to you at an address outside the continental United States.
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE
PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY
OF THE PURCHASER. FLEXISPOT NEITHER ASSUMES NOR AUTHORIZES ANY PERSON
TO CREATE FOR ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THIS
PRODUCT.
