
Finder User Guide | www.flashforge.com
74
Chapter 8 Maintenance
and solutions
8.1 Problems and actions
Problem
Cause
Corrective Action
Extruder head
building off center.
Finder has lost track of the
extruder head‘s exact location
and is failing to build
Sending the extruder head to the home
position will recalibrate the
Creator3.Cancel your object, clear build
plateform, send the extruder head to the
home position, and restart the object.
PLA is not extruding
or sticking to the
build tape properly.
This can be caused by the build
plateform not being leveling
with the extruder head.
Leveling the build platform will align the
extruder head and ensure a better object
quality. Cancel your object, clear build
platform, level the build platform, and
restart the object.
Finder froze before
my object started.
Finder may have received con
icting commands.
Turn power switch off, wait 30 seconds,
and turn power switch on.
Spaghetti mess at
end of build.
A layer of your object did not
stick properly, model was
saved with minimal surface
area contacting the build
platform, or object was built
oating above the build platform
with no support selected.
Use the preview feature in your slicing
software to see the first layer height and
position. Build with supports when
necessary.
Contact customer service on how to
calibrate the Z-Gap Offset.
Part only built
halfway.
Filament ran out.
Filament clogged during build.
Replace filament and resume build. See
“No filament coming out”.