FTS 371 SMART USER MANUAL
Flash Technology, LLC
Revision 4 – 9/7/2021
47
To initiate an RMA, call the Flash Technology Technical Support at 1-800-821-5825, option 9. Tech Support is
available M-F, 7 a.m. to 7 p.m. CT.
Emailing a completed RMA request form to
can also start the process on sites not
requiring detailed troubleshooting. Complete the online form at
flashtechnology.com/rma-request-form
NOTE:
An RMA number must be requested from Flash Technology prior to return of any product. No returned
product will be processed without an RMA number. Failure to follow the below procedure may result in additional
charges and delays. Any product received without an RMA number is subject to return back to the sender. All RMA
numbers are valid for 30 days.