22
Problem
Possible Cause
Solution
Short run time (Less than
Undercharged battery
Charge the battery. A new battery should have been charged
1 - 3 hours per charge)
for at least 18 hours before using the vehicle for the first time.
After first-time use, recharge the battery for at least 14 hours
after each use. Never charge the battery longer than 30 hours.
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the charger connector, and
that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours. If you suspect
that your battery is damaged as a result of overcharging,
contact your local Power Wheels
®
authorized service center.
They can test your battery for you.
Battery is old and will not
Even with proper care, a rechargeable battery does not last
accept full charge
forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Do not substitute parts.
Tripped thermal fuse
The built-in thermal fuse in the battery may "trip" and shut
down operation of the vehicle if the vehicle is overloaded or
the driving conditions too severe. The fuse will automatically
reset itself after approximately 25 seconds, allowing the
vehicle to resume normal operation. To avoid repeated
automatic shutdowns, do not overload the vehicle by
exceeding the 65 lb. maximum weight capacity or by towing
anything behind the vehicle. Do not drive up hills or run into
fixed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal
fuse continually trips, contact your local Power Wheels
®
authorized service center.
Vehicle runs sluggishly
Undercharged battery
Charge the battery. A new battey should have been charged
for at least 18 hours before using the vehicle for the first time.
After first-time use, recharge the battery for at least 14 hours
after each use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the charger
is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging
Be sure to charge the battery after each use.
Battery is old and will not accept
Even with proper care, a rechargeable battery does not last
full charge
forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery
with a Power Wheels
®
6 volt battery. Do not substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing more
than one rider at one time, by exceeding the 65 lb. maximum
weight capacity, or by towing objects behind the vehicle. If the
vehicle is overloaded, the built-in thermal fuse in the battery
may “trip” and automatically shut down operation of the vehicle
for approximately 25 seconds. Reduce the load on the vehicle
to prevent repeated automatic shutdowns.
Driving conditions are too stressful
Use only on generally level ground.
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motors and all connectors to make
run, but other times it does
sure they are tight.
Motor or electrical switch damage
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Problems and Solutions Guide
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