21
e
Problems and Solutions Guide
Short run time
(Less than
Undercharged battery
Charge the battery. A new battery should have been
1 - 3 hours per charge)
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the charger connector,
and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact Power Wheels
®
Consumer Relations.
Battery is old and will not
Even with proper care, a rechargeable battery does not last
accept full charge
forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery
with a Power Wheels
®
6 Volt (4 Amp/hr.) battery. Do not
substitute parts.
Wrong type or improperly installed fuse
Make sure that the battery has a properly installed
Power Wheels
®
25 Amp fuse before charging.
Do not substitute parts.
Driving conditions are too stressful
Use only on generally level ground. Extreme temperatures
can also affect run time.
Vehicle runs sluggishly
Undercharged battery
Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for at
least 18 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the
charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging
After each use, the battery needs charging.
Wrong type or improperly installed fuse
Make sure that the battery has a properly installed
Power Wheels
®
25 Amp fuse installed before charging.
Do not substitute parts.
Battery is old and will not accept
Even with proper care, a rechargeable battery does not last
full charge
forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery
with a Power Wheels
®
6 Volt (4 Amp/hr.) battery. Do not
substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, exceeding the 18 kg (40 lb)
maximum weight capacity, or by towing objects behind
the vehicle.
Driving conditions are too stressful
Use only on generally level ground. Extreme temperatures
can also affect run time.
Problem
Possible Cause
Solution
