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Alert codes
Your cooktop can self-diagnose any faults and then communicate this information to you as an
alert code.
If there is an electrical malfunction, the cooktop will:
turn one or all cooking zones off
display indicators in the ‘crescent’ of one or more cooking zones.
What to do if an alert code is displayed
Important!
Any code displayed indicates an electrical malfunction.
These should only be fixed by a Fisher & Paykel authorized technician.
1
Make a note of which cooking zone(s) display an alert code. Check the arrangement of the
glowing ‘crescent’ indicators.
2
Check the chart following to identify the alert code displayed.
3
Note down the alert code. This information will help your Authorized Service Center or Customer
Care attend to the problem faster.
4
Contact your Authorized Service Center or Customer Care with the alert code information to
arrange service. Refer to the Service & Warranty book for contact details.
Important!
Do not use the cooktop until the problem has been fixed by a Fisher & Paykel authorized technician.
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