Maker
of
Odotrack
Systems
Logiciel
Fiscal
VL
inc.
www.odotrack.ca
4141
Highway
440
West,
Suite
200
Laval,
Quebec
H7P
4W6
Office
:
(514)
388
‐
7734
Toll
Free:
1
877
388
‐
0810
Fax:
(450)
988
‐
4449
11
3.
Frequently
asked
questions
(FAQ)
1.
The
time
of
my
trip
is
incorrect.
Why?
You
have
to
make
sure
that
your
computer
is
set
on
the
right
time
zone.
To
do
so,
press
on
“time
zone”
and
select
Eastern
Time
(GMT
‐
05:00).
Moreover,
it
is
important
to
check
the
box
for
the
automatic
adjustments
when
we
change
the
time.
2.
Some
trips
are
registered
even
if
I
did
not
use
my
vehicle.
You
should
always
leave
the
Odo
‐
10
in
the
car.
If
you
take
it
out
and
walk
with
it
or
ride
with
it
in
a
mode
of
transportation
other
than
your
motor
vehicle,
you
will
create
anomalies
and
record
invalid
trips.
Also,
make
sure
to
keep
the
Odo
‐
10
away
from
other
electronic
devices
like
GPS
and
cell
phones.
If
you
have
more
than
one
vehicle,
make
sure
that
the
Odo
‐
10
is
assigned
to
the
right
vehicle.
3.
Some
trips
seem
incorrect
‐
more
or
less
mileage
appears
or
a
trip
has
not
registered.
We
have
created
a
comfort
zone
within
a
radius
of
50
km.
Therefore,
if
the
unit
does
not
start
operating
immediately
due
to
extremely
cold
temperatures,
battery
failure
or
because
the
unit
is
turned
off,
Odotrack
will
compensate
with
a
linear
trip
starting
at
the
last
location
to
the
present
one.
This
trip
will
show
a
warning
sign
(
).
If
you
go
beyond
the
50
km
comfort
zone,
you
will
see
an
error
(
).
The
user
must
then
adjust
the
mileage
manually.
Go
to
your
account,
click
on
Trips
.
In
the
Action
menu,
you
can
adjust
the
mileage.
You
can
also
adjust
the
differences
between
the
mileage
registered
and
your
odometer
in
the
Vehicles
section.
(Actual
odometer
reading)
4.
Why
is
one
trip
registered
as
2
short
trips?
This
may
happen
when
you
are
stuck
in
heavy
traffic
and
you
move
only
a
short
distance
in
4
minutes.
It
can
also
happen
if
you
are
going
around
in
circles
within
a
given
area:
i.e.
on
a
highway
interchange
or
if
you
are
driving
around
in
town
within
the
same
250
meter
radius.
You
can
also
verify
the
“end
trip”
parameters
in
the
Odo
‐
10
section
of
WEB
Odotrack.
5.
Can
my
employer
track
my
personal
trips?
When
you
select
“personal
trip”
the
details
of
your
trips
are
invisible.
Furthermore,
in
the
event
of
a
personal
trip
the
“tracker”
mode
is
automatically
deactivated.
For
more
details,
go
to
the
“User
management”
section.
