8 Transaction processing
The FD40 Clover solution supports the following payment transaction types:
•
Sale, Refund
The Payment Application also supports Tips. Transactions are always started via the connected Clover
Station and the FD40 handles the Transaction flow.
8.1 Sale transaction
When a sale transaction is started via the Clover Station the FD40 will ask the customer to insert, swipe or
present their card.
If the card has a chip on it, insert the card in the reader (see 7.1), the EMV processing screen is shown and
depending on the card the customer may be asked to enter their PIN or a prompt will appear on the Clover
Station to capture a signature on the Clover screen. You are required to verify that the signature on the
back of the card agrees with the signature on the Clover Station. Should the signature differ, cancel the
transaction on the Clover Station and seek another form of payment from your customer
If the card must be authorised online the Clover Station will perform this action automatically. Assuming the
transaction is successful a remove card screen is displayed followed by the Approval screen on the FD40.
The receipt can then be printed by selecting the appropriate option on the Clover Station.
If the card has no chip, swipe the card (see 7.2); the processing screen is shown and a prompt will appear
on the Clover Station to capture a signature. You are required to verify that the signature on the back of the
card agrees with the signature on the Clover Station. Should the signature differ, cancel the transaction on
the Clover Station and seek another form of payment from your customer
If a contactless card is used, the FD40 will signal with the contactless LEDs and an acoustic sound that the
card was read properly. If a chip card is used the customer will be prompted to remove their card and the
Clover station will authorise the transaction.
If the card must be authorised online the Clover Station will perform this action automatically. Assuming the
transaction is successful a remove card screen is displayed followed by the Approval screen on the FD40.
The receipt can then be printed by selecting the appropriate option on the Clover Station
Card entry screen:
