Firetide HotPoint 1500S, Руководство пользователя

Страница: 19 / 21

HotPoint 1500S Indoor Wireless Mesh Router
13
Connect to the router that is missing from the mesh with HotPoint Network Management to see if
you can access it. If you need additional technical assistance contact your Firetide dealer
directly.
If the problem is not hardware related the next step is to check the RF. What has changed in the
RF, why did it work before and now it isn’t working? Maybe a site survey is required to find out
what has changed.
Poor Performance
Poor performance can be caused by interference or other causes. It is best to test performance
from within the mesh. Check performance from one router to another rather than choosing a
download from the internet. There are many tools that can be utilized and many of them are free
such as FTP, IPerf and Qcheck etc. When conducting performance testing connect directly into
both 1500S under test to isolate any Access Points or other equipment. If you need additional
technical assistance contact your Firetide dealer directly.
Unable to Ping Mesh Router
Try pinging from another Mesh Router or connect directly into the Router under question and
make sure you can connect to that router. If you need additional technical assistance contact
your Firetide dealer directly.
No Routes when Utilizing HotPoint Manager
Verify the neighbor count and if it exceeds 15 neighbors then you may need to add another unit to
give the mesh alternate paths.