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6

Something Not Working?

If the hob is not working correctly, please carry out the following checks before contacting your local Service Force
Centre.

IMPORTANT:

 If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation,

a charge will be made even if the appliance is under guarantee.

   

SYMPTOM

„

The plate does not heat up.

„

The plate is not giving satisfactory results

   SOLUTION

‹

Check that the unit is plugged in and the electrical

supply is switched on

‹

Check that the RCCB has not tripped (if fitted)

‹

Check the mains fuse has not blown

‹

Check the correct control knob has been turned.

‹

Check the plate is clean and dry

‹

Check the cooking pan is the correct size for the plate.

‹

Check the cooking pan has a flat bottom

‹

Check the setting is correct for the type of cooking.

If after all these checks, your hob still does not operate
correctly, contact your local Service Force Centre.

Please note that it will be necessary to provide proof of
purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown.

Service and Spare Parts

In the event of your appliance requiring service, or if you
wish to purchase spare parts, please contact your local
Service Force Centre by telephoning:

08705 929929

Your telephone call will be automatically routed to the
Service Force Centre covering your post code area.
For the address of your local Service Force Centre and
further information about Service Force, please visit the
website at

 

www.serviceforce.co.uk

Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working.”
When you contact the Service Force Centre you will need
to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found
on the rating plate)
5. The purchase date

Please note that a valid purchase receipt or
guarantee documentation is required for in-
guarantee service calls.

CUSTOMER CARE DEPARTMENT

For general enquiries concerning your appliance, please
contact our Customer Care Department by letter or
telephone at the address below:
Customer Care Department
EHP
55-77 High Street
Slough
Berkshire
SL1 1DZ
08705 950950 (*)
* calls to this number may be recorded for training
purposes.

Содержание FEH 610

Страница 1: ...ELECTRIC HOB FEH 610 INSTRUCTION BOOKLET 35685 3501 GB...

Страница 2: ...has cooled z Children can also injure themselves by pulling pans or pots off the hob During Use z This hob is intended for domestic cooking only It is not designed for commercial or industrial purpos...

Страница 3: ...5 Rapid Hotplate 1570 W 145 mm dia 6 Control knobs 7 Mains On Indicator Light Description of the Hob 1 3 2 5 4 6 7 Important Safety Information 2 Description of the Hob 3 Operation 4 Maintenance and...

Страница 4: ...ered 1 6 0 OFF 1 Minimum 6 Maximum The hob has two types of hotplates Normal Hotplates We recommend the plates are switched to maximum 6 for a short while to boost the plate and then adjusted to the r...

Страница 5: ...ob top become heavily soiled the following productsarerecommended For stainless steal hobs use a proprietary stainless steel cleaner For other hobs use Hob Brite or Bar Keepers Friend The control knob...

Страница 6: ...ake a charge if the fault is not a mechanical or electrical breakdown Service and Spare Parts In the event of your appliance requiring service or if you wish to purchase spare parts please contact you...

Страница 7: ...bulbs or removable parts of glass or plastic Costs incurred for calls to put right an appliance which is improperly installed or calls to appliance outside the United Kingdom Appliances found to be in...

Страница 8: ...the side edges of the hob and any adjacent cabinets or walls The minimum distance combustible material can be fitted above the hob in line with the edges of the hob is 400 mm If it is fitted below 400...

Страница 9: ...0 V 50Hz electricity supply The hob has a terminal block which is marked as follows L Live terminal N Neutral terminal or E Earth terminal The cable used to connect the hob to the electrical supply mu...

Страница 10: ...without overlapping place the hob in the cut out taking care that it is centred fix the hob with the relevant fixing clamps and screws as shown in the diagram When the screws have been tightened the...

Страница 11: ...tral wires 6 Secure the cable by means of the clamp screws and refit the terminal block cover The hob should be connected to a double pole switch with a minimum gap of 3 mm between the switch contacts...

Страница 12: ...Grafiche MDM Forl 35685 3501 09 03...

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