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Troubleshooting

Problem

Possible Cause

Solution

Fireplace turns off

1. Fireplace has overheated

and will not turn on.

and safety device has caused
thermal switch to disconnect
or home circuit breaker has
opened.

Flame is not moving.

1. Loose wiring.

1. Reset switch by turning main
power switch off and waiting 10
minutes then turning it back on
or reset circuit breaker.

• Flame motor defective.

• Flame rod out is of place.

Flame is not visible.

1. Wiring is loose.

Log set and/or

crystals are not
glowing

1. Disconnect from power source
and inspect wiring for loose
connections and repair or
replace if necessary.

2. Push the flame button to high.

1.Wiring is loose.
2. Ember is in off mode.

1. Inspect wiring for loose connections.

2. Call a qualified service technician to

replace flame motor.

3. "Flame Rod" out of place due to rough

transit/handling of the product. This issue

can be corrected by simply removing the

glass, flipping the fireplace upside down,

removing a set of screws that are holding

the bottom frame plate, and placing the

flame rod back into place.

1. Disconnect from power source

and inspect wiring for loose

connections and repair or replace if

necessary.

2. Push the ember button to high.

SAFETY INFORMATION

WARNING

DISCONNECT THE APPLIANCE

COMPLETELY AND LET COOL

PRIOR TO ANY SERVICE.

ONLY A QUALIFIED SERVICE PERSON

SHOULD SERVICE AND REPAIR THIS

ELECTRIC APPLIANCE.

Содержание FN-50-BIF

Страница 1: ...intended for commercial use CALIFORNIA PROPOSITION 65 WARNING WARNING This product can expose you to chemicals including lead and lead compounds which are known to the State of California to cause can...

Страница 2: ...he Appliance Specifications and Dimensions Parts and Hardware Installation and Assembly Hardwiring Installation Operation Remote Control and Touch Panel Temperature Limiting Control Care and Maintenan...

Страница 3: ...T set on the floor or other surfaces to use NEVER use a wall mount bracket from another manufacturer For residential use only NOT for commercial use Any commercial or public use of this fireplace void...

Страница 4: ...le whenever possible You will need the following tools not included Phillips screwdriver stud finder level tape measure electric drill 1 4 wood drill bit hammer Preparation SAFETY INFORMATION WARNING...

Страница 5: ...ATION MASTERCONTRACT FN 50 BIF BEF 50BIF MODEL Rating Plate Information INSTALLER It is your responsibility to check off the appropriate box on the rating plate according to the model of the appliance...

Страница 6: ...ELEMENTS SUCH AS RAIN ETC Grounding the Appliance GROUNDING METHODS A METAL SCREW COVER OF GROUNDED OUTLET BOX GROUNDING PIN NOT ALLOWED IN CANADA B ADAPTER C GROUNDING MEANS This appliance is for use...

Страница 7: ...and Dimensions PRODUCT DIMENSIONS Model No A B C D E F G H FN 50 BIF 50 1270mm 18 456mm 44 1120mm 12 304mm FN 60 BIF 60 1524mm 18 456mm 54 1374mm 12 304mm FN 72 BIF 72 1830mm 18 456mm 66 1679mm 12 30...

Страница 8: ...DGE SECURE CORD TO AVOID TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE ELECTRIC SHOCK OR PERSONAL INJURY DO NOT RUN CORD UNDER CARPETING DO NOT COVER CORD WITH THROW RUGS RUNNERS OR THE LIKE ARRANGE...

Страница 9: ...ease refer to the framing sizes in above chart Figure A 9 Framing Size Model Number A B C FN 50 BIF 18 1 2 467mm 6 1 2 165mm FN 60 BIF 18 1 2 467mm 6 1 2 165mm FN 72 BIF 18 1 2 467mm 6 1 2 165mm 48 1...

Страница 10: ...fireplace on a clean surface Using the screw driver take off the TWO screws in both sides See Figure B Figure B Figure C STEP 3 Have two people pull the trim up then take them out of the fireplace box...

Страница 11: ...Figure E STEP 4 Using the screw driver take off the 8 screws as shwon below in Figure D Have two people take out the glass panel as shown in Figure E and move it to a clean soft place to avoid scratc...

Страница 12: ...to the wall using the four wall screws on each side of the fireplace box See Figure F Place the decorative crystals or log set on the designated slot and even with the front See Figure G STEP 7 After...

Страница 13: ...codes use the current CSA C22 1 CANADIAN ELECTRICAL CODE in Canada or the current ANSI NFPA 70 NATIONAL ELECTRICAL CODE in the United States 1 Take the new cover plate supplied in the hardware bag Pun...

Страница 14: ...tric fireplace can be operated by the touch panel located on the right side panel of the fireplace see figure below or by the battery powered remote control The operation and functions of the two meth...

Страница 15: ...ater to turn on 1 Press once Flame brightness effect changes 2 Press again until desired setting is reached COLOR COLOR button Makes the color of the flames change NOTE Color effect stays on until pow...

Страница 16: ...OFF switch on the CONTROL PANEL to OFF Wait 5 minutes Inspect the fireplace to make sure no vents are blocked or clogged with dust or lint If they are use a vacuum to clean the vent areas With the POW...

Страница 17: ...Do not service the unit yourself Electrical and Moving Parts The fan motors are lubricated at the factory and will not require lubrication Electrical components are integrated in the fireplace and ar...

Страница 18: ...replace if necessary 2 Push the flame button to high 1 Wiring is loose 2 Ember is in off mode 1 Inspect wiring for loose connections 2 Call a qualified service technician to replace flame motor 3 Fla...

Страница 19: ...ottom frame plate is removed you will notice one flame motor on right side where the rod should be in place with the rubber plugs Please remember to always have the unit disconnected prior to any work...

Страница 20: ...l rights and you may also have other rights which may vary from state to state This warranty is applicable in the United States and Canada only No one else is authorized to perform any obligations und...

Страница 21: ..._____________________________________________________ Street Address Line 2_________________________________________________________ City__________________ State Province Region____________________ Zi...

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