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User Manual for Firefly Wireless Microscope GT630 Version: 1.3
correctly.”
a) Your wireless receiver is probably plugged in but the driver was not installed prior to
connecting the wireless receiver to your computer, this is normally a result of having
installed the DE300 instead of the GT630 software. To fix this, unplug your
wireless receiver, eject software CD (if it is in your computer), and uninstall software. To
uninstall, please follow the steps outlined in the “Uninstallation Instructions” section
below. Restart the computer, reinstall the software and make sure to select the
CORRECT product. Then restart computer and plug in wireless receiver. When you plug in
the wireless receiver for the first time after installing the software, you need to wait a few
minutes for the necessary driver to install (simply follow the prompts for installation). Be
sure to full install the wireless receiver driver before launching the software.
Q7: I installed the DE300 software but I also bought a GT630, do I need to also install the GT630
software?
a) The DE300 can run on both the GT630 and the DE300 software. However, the GT630 can
only run on the GT630 software. To use both the DE300 and the GT630 on the same
software, install only the GT630 software.
Q8: I see a window pop-up with the following “Device driver software was not successfully
installed”, why did this happen?
a) You may have tried to launch FireflyPro before the device driver was fully installed. Please
restart computer
Q9: Can I install the software without a CD?
a) Yes, please contact [email protected] for a downloadable version of FireflyPro.
Q10: I installed the FireflyPro software and all I see is a blank white screen.
a) Please ensure the wireless receiver and the Firefly are set to the same channel.
b) Please make sure your camera is charged.
c) Make sure the brightness dial is set to the maximum setting.
Q11: I see the following error message "The current version of the application could not be
determined. The setup will terminate now”, what should I do?
a) Please do the following:
* Click on the Start button.
* Click on Run.
* Type C:\Program Files\Common Files into the text box and press OK.
* Right-click on the InstallShield folder, and choose rename.
* Change the name to InstallShieldOld.
* Start the software installation again from the CD.
