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5

Safety

Warranty

Unless otherwise stated, your product is covered by a 

one year parts and labor limited warranty.

 

Fiilex guarantees, to the original buyer,  that this product is to be free of defects in both workman-
ship and material for a period of one year from the date of shipment. This warranty extends to all 
products which have proved defective through normal use but excludes products that have been 
disassembled, modified or misused by the buyer or any other person. This warranty is in lieu of all 
other warranties, and disclaims all warranties expressed or implied, including any warranty of mer-
chantability, fitness for a particular purpose, or arising from the course of dealing between the 
parties or usage of trade. 

Returning an Item Under Warranty for Repair

It is necessary to obtain a Return Authorization Number (RA#) from your dealer/ point of purchase 
BEFORE any units are returned for repair.  Fiilex will make the final determination as to whether or 
not the unit is covered by warranty.  Fiilex will replace or repair to proper working condition any 
products that are returned under warranty. Products repaired or replaced under warranty are 
under warranty only for the remaining unexpired period of time of the original warranty.

Any Product unit or part returned to Fiilex must be packaged in a suitable manner to ensure the 
protection of such Product unit or parts. The package must be clearly and prominently marked to 
indicate that the package contains returned product units or parts with a Return Authorization 
(RA#) number. All returned product units or parts must be accompanied by a written explanation of 
the alleged problem or malfunction.

• CAUTION! High intensity output! - Do NOT look directly into light source.
• DO NOT point the light at combustible or flammable materials.
• DO NOT attempt to disassemble the body of the Matrix II Tunable White. Doing so will void 

warranty.  

• DO NOT cover/block fixture’s air vents.
• Use only a soft, dry towel to gently clean the exterior of the light.
• DO NOT lift or suspend the light by the power cable.
• DO NOT use the Matrix II Tunable White or accessories if they display any physical damage.
• BEFORE first use, make sure to remove all protective membranes.
• DO NOT mount the Matrix II Tunable White in a hanging position without a separate safety 

cable.

• Only use Fiilex approved accessorie for the Matrix II Tunable White.

1689 Regatta Blvd. Richmond, CA 94804  
|  (510) 620-5155  |  [email protected]

www.fiilex.com

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