4 Handling Common Problems
1.
Check whether the network cable is damaged or connected incorrectly.
2.
Check whether the color-coding scheme of the network cable is incorrect; if so,
replace it with a standard CAT-5 twisted pair network cable.
3.
Check whether the network cable length exceeds the allowed range (100 m).
4.5
Failing to Detect the ONT Using Wi-Fi
Handle the problem according to the procedures below.
1.
Check whether the wireless function is disabled for the ONT and whether the
SSID is set to
Hidden
so that the network is invisible.
2.
Check whether the network card drive of the computer is installed normally and
whether the WLAN function of the wireless terminal (such as computer and
telephone) is enabled.
3.
Adjust the position of the ONT to reduce the barriers on the wireless channel
(such as walls) and make sure the distance between the ONT and the wireless
terminal is within the required range.
4.6
Failing to Access Local Web Login GUI and
Failing to Ping 192.168.1.1
Handle the problem according to the procedures below.
1.
Check whether the LAN port indicator LED is solid ON; if not, replace the
network cable.
2.
Check whether the computer is set with a fixed IP address in the network
segment of 192.168.1.x.
4.7
Failing to Access Internet Using the LAN Port
Handle the problem according to the procedures below.
1.
Check whether the computer is set with a fixed IP address. If yes, modify the
configuration so that the computer can obtain an IP address automatically.
Then retry the connection.
Version: A
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