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TS2000 PRINTERS OPERATION MANUAL

4 – INSTALLATION

4.1. TS2000

INSTALLATION CONSIDERATIONS

There are some general considerations to take into account when installing the TS2000
printer.
A wrong installation may cause many issues like paper jam, difficult maintenance of the printer,
difficulty in changing the paper roll, etc. Moreover, a correct installation can prevent the printer from
being damaged by external agents, such as weather or vandalism.
This printer is designed to be installed vertically or horizontally in a case, closet, or another kind of
appropriate chassis.
The basic points that a correct installation must follow are:

•

Allow enough room and accessibility to reach the maintenance procedure points in case it is
needed. Take notice all user accessible parts in the printer.

•

Smooth exit of the ticket. Prevent problems with static electricity due to the nature of the
used materials. Be sure to make a good earth connection.

Fig.4.1.

TS2000 accessibility .

4.2.

MOUNTING THE PRINTER

The TS2000 printer has 2 tabs so that the user can fix it on a chassis with screws or rivets.

Fig.4.2.

TS2000 Fixing holes.

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Platen release lever

Main connector

USB connector

Paper feed button

LED

Platen block

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Содержание TS2000 Series

Страница 1: ...TS2000 THERMAL PRINTER SERIES Operation manual Rev 1 0...

Страница 2: ...ONS 8 3 9 RELIABILITY AND ENVIRONMENTAL CONDITIONS 8 4 INSTALLATION 9 4 1 TS2000 INSTALLATION CONSIDERATIONS 9 4 2 MOUNTING THE PRINTER 9 4 3 POWER SUPPLY 13 4 4 RS 232 SERIAL INTERFACE 14 4 5 USB INT...

Страница 3: ...ne reverse and rotate character capabilities Graphic bitmap printing capabilities Several format bar code EAN13 Code39 Code128 and ITF Several 2D format Bar Code QR and AZTEC Control code based on ESC...

Страница 4: ...as short circuit print head breaking or general failure of the printer NEVER shake the printer NEVER disassemble or modify the hardware of the printer NEVER try to repair the printer Please contact y...

Страница 5: ...recommends cleaning the thermal print head periodically every 2 or 3 months in order to keep an optimal print quality NOTES The print head may be hot after printing Make sure it has thoroughly cooled...

Страница 6: ...ont A 27 CAPD247 Font B 36 CAPD247 Character spacing default 0 5 mm 4 dots Character structure Font A 12 x 24 dots 1 5 x 3 mm default Font B 8 x 16 dots 1 x 2 mm Character size mm 1 Font A WxH mm cpl...

Страница 7: ...d autocutter unit may be shortened or printer troubles may be caused 3 4 COMMUNICATIONS INTERFACE Serial Serial interface RS232 baud options 115200 38400 19200 9600 USB USB 2 0 480Mbit s 3 5 DIGITAL O...

Страница 8: ...10 to 50 C Storage temperature 1 20 to 60 C without paper in a dry place Life span at 25 C Activation pulse resistance 100 millions pulses or more print ratio 12 5 Abrasion resistance 100 Km or more A...

Страница 9: ...horizontally in a case closet or another kind of appropriate chassis The basic points that a correct installation must follow are Allow enough room and accessibility to reach the maintenance procedur...

Страница 10: ...n a door or lid as main chassis part with 2 basic functions to access the paper roll and allow attachment of the platen block which will enable the easy paper loading It should also include an opening...

Страница 11: ...ossible mounting angle Z is different according to the mounting position and distance 2 The area of the possible mounting distance LY is different according to the mounting position and angle Fig 4 4...

Страница 12: ...e ticket pick up Fenix provides an additional piece which is installed on the TS2000 and allowing assembly the platen block in the print mechanism See APPENDIX HOW TO ORDER Here are some images as an...

Страница 13: ...used 2 When designing lines and bit images take the printing ratio and print duty into consideration Print quality may be poor if the printing ratio energizing pulses dot line or print duty is high 3...

Страница 14: ...p or resetting the printer until the printer is ready to receive data 2 When the door is opened 3 After pressing the button while the paper advances 4 When out of paper causes the printer to stop prin...

Страница 15: ...r has to be used 4 6 PHOTO SENSORS The TS2000 optionally allows control up to 3 auxiliary sensors for which a specific functionality has been assigned The sensors are not included in the TS2000 printe...

Страница 16: ...ng this sensor can be fix it near the paper axis as shown in the following picture concerning the FENIX TK18 printer Fig 4 11 Paper near end sensor installation example 2 Ticket picked up sensor The t...

Страница 17: ...tput pin out The digital output can be triggered either by any of the error events or can be activated instantaneously using the same command DC3 p m ton toff The digital output provides a signal that...

Страница 18: ...paper loading system Lift the platen block printer cover position the paper and back down the platen block 5 2 UNBLOCKING THE CUTTER To unlock the cutter in the event that there has been a paper jam o...

Страница 19: ...cation developer can test them through the DEL EOT command being able to act accordingly This event can be also associated to the digital output in a way that when it is triggered it is possible to sw...

Страница 20: ...er that the ticket length without having cut the paper it will pop a black mark error The first ticket should be discarded since the printer cannot estimate the distance to the next cutting line until...

Страница 21: ...the self test page there are few lines showing the four different maintenance counts 1 Times that the printer has been switched on 2 Time in half hours that the printer has been powered on 3 Meters of...

Страница 22: ...omplete the hexadecimal dump by sending at least 9 bytes for example 00h 4 It is also possible to enter the hexadecimal mode through the GS A command Fig 5 4 HEXADECIMAL DUMP mode example 5 9 ERROR PR...

Страница 23: ...t to detect a communication failure or malfunction in the printer This time_out can be 1s T10 0 5s 2 The goal of this second time_out is to control that ticket has been printed transmission processing...

Страница 24: ...cription At run time the printer checks periodically through the near end paper sensor if there is enough remaining paper in the paper roll If the printer in running out of paper the printer will warn...

Страница 25: ...tus Offline bit 3 1 n 02 H Offline status Error occurred bit 6 1 n 03 H Error status Unrecoverable error occurred bit 5 1 Recover action This is a recoverable error Unplug the power supply from the pr...

Страница 26: ...ot have the right size or intensity Status flags This error involves the following flags activation n 01 H Printer status Offline bit 3 1 n 02 H Offline status Error occurred bit 6 1 n 03 H Error stat...

Страница 27: ...n toff Name Enable digital output Format ASCII DC3 p m ton toff Hex 13 70 m ton toff Decimal 19 112 m ton toff Range 00 H m ton toff FF H Description Enables the digital output which can be triggered...

Страница 28: ...x 10 04 n Decimal 16 4 n Range 01 H n 04 H Description Transmits the selected printer status specified by n in real time according to the following parameters n 01 H Transmit printer status n 02 H Tra...

Страница 29: ...inting is being stopped 6 OFF No error ON Error occurred 7 OFF Not used Fixed to OFF n 03 H Error status Bit OFF ON Function 0 OFF Not used Fixed to OFF 1 ON Not used Fixed to ON 2 OFF Not used Fixed...

Страница 30: ...on Changes any of the programmable settings and saves them into non volatile memory Any of the settings can be programmed simultaneously with any other settings n is the number of printer settings to...

Страница 31: ...ark 6 0 Enable 1 Disable 8 Carriage return 7 0 Enable 1 Disable 9 Near end paper sensor 8 0 Enable 1 Disable Example The following command will change baudrate to 115200 baud parity to Even and handsh...

Страница 32: ...cter width and height ESC DC3 GS BS Name Save default settings into non volatile memory Format ASCII ESC DC3 GS BS Hex 1B 13 1D 08 Decimal 27 19 29 08 Description Saves default configuration factory s...

Страница 33: ...ormat ASCII ESC n Hex 1B 2D n Decimal 27 45 n Range 00 H n FF H Description Sets the underline mode Only the least significant two bits are valid for n n 00 H 30 H Underline mode is turned off n 01 H...

Страница 34: ...e is turned off When the LSB of n is 1 double strike emphasized mode is turned on Notes Printer output is the same in double strike mode and in emphasized mode Default n 00 H Reference ESC E ESC I n N...

Страница 35: ...00 H n 02 H 30 H n 32 H Description Rotates the characters using the mode specified by n n Function 00 H 30 H Normal 01 H 31 H Right 90 rotated 02 H 32 H Left 90 rotated In both left and right 90 rota...

Страница 36: ...H n FF H Description Selects whether the paper near end sensor stops printing When the bit 1 of n is 0 paper near end sensor does not stop printing When the bit 1 of n is 1 paper near end sensor will...

Страница 37: ...the position specified by the command GS F See section Black mark sensor Reference GS F ESC m GS V ESC j n Name Back feed paper Format ASCII ESC j n Hex 1B 6A n Decimal 27 106 n Range 00 H n FF H Des...

Страница 38: ...able B 8x16 format c1 20 H c2 FF H table name 24 Byes ASCII characters Padded with 20 H SPACE character to get the 24 bytes if needed table data 10752 bytes to table A or 3584 bytes to table B 20H to...

Страница 39: ...II GS FF Hex 1D 0C Decimal 29 12 Description Feeds paper until finding the black mark Then moves the ticket forward or backward placing it at the printing position Notes This command is only effective...

Страница 40: ...ttern print Notes This command has enabled only when processed at the beginning of a line After the test print is finished the printer resets itself automatically Therefore data already defined before...

Страница 41: ...ing mode is on it also applied to character spacing set by ESC SP This command does not affect bit image user defined bit image bar code and HRI characters This command does not affect the space betwe...

Страница 42: ...pplication Thus the system could check whether the current version is less than the new provided contact with FENIX IMVICO or distributor if necessary Returns one byte indicating numerically the curre...

Страница 43: ...e Format ASCII GS Q nL nH d1 dn Hex 1D 51 nL nH d1 dn Decimal 29 81 nL nH d1 dn Description Prints a 2D QR barcode with n characters where n nL nH x 256 By default the QR code is printed on V7 M symbo...

Страница 44: ...GS q n Name Set 2D barcode size Format ASCII GS q n Hex 1D 71 n Decimal 29 113 n Range 04 H n 08 H Description Selects the 2D barcode square size n Printing size mm 04 H 22 5 x 22 5 05 H 28 1 x 28 1...

Страница 45: ...t position even when the black mark is enabled Notes for 2 Black mark disabled When n 00 H the printer feeds paper Cutting D and cut it When n 00 H the printer feeds paper Cutting D n x 0 0625 mm and...

Страница 46: ...ted at the position specified by GS H HRI characters are always printed at X Scale 1 and Y Scale 1 Default n 01 H Reference GS H GS k GS h n Name Select bar code height Format ASCII GS h n Hex 1D 68 n...

Страница 47: ...bar code must be even numbers When an odd number of bytes of data is input the printer ignores the last received data When Code128 m 49h is used 1 When using Code128 in this printer take the followin...

Страница 48: ...al 29 118 48 m xL xH yL yH d1 dk Range 00 H m 03 H 00 H xL FF H 00 H xH FF H where 1 xL xH x 256 128 00 H yL FF H 00 H yH 08 H where 1 yL yH x 256 4095 00 H d FF H k xL xH x 256 x yL yH x 256 k 0 Desc...

Страница 49: ...101 6 dpi 101 6 dpi dpi dots per 25 4 mm n is the number of the NV bit image always 1 m specifies the bit image mode Notes NV bit image means a bit image which is defined in a non volatile memory by F...

Страница 50: ...beginning of the processing of this command till the finish mechanical operations including initializing the position of the printer head when the cover is open paper feeding by using the FEED button...

Страница 51: ...ption Load Logo 1 selected and the logo will be stored same way that last printing FS DC2 ESC Name Serial number transmission Format ASCII FS DC2 ESC Hex 1C 12 1B Decimal 28 18 27 Description Transmit...

Страница 52: ...ion of each counter starts by the LSB and ends at MSB In order to obtain any counter it is required to send the correspondent command and immediately read 2 or 4 bytes b0 b1 b2 b3 depending on the cou...

Страница 53: ...TS2000 PRINTERS OPERATION MANUAL APPENDIX A MECHANICAL DIMENSIONS Cotes in mm NOTE File 3D available under agreement only 53 58...

Страница 54: ...greement only AVAILABLE ACCESORIES optional Part Number Description 8016401 Power supply cable 8016402 Power supply cable SUBD 9 serial cable FAPOS 1 4 24VDC Power supply match with 8016402 or 8016401...

Страница 55: ...B format 8 x 16 dots PC437 USA Standard Europe International Character Set USA In addition they have provided an internal flash memory area to load 2 other external user tables one per format through...

Страница 56: ...al user table does not involve replacing the corresponding internal PC437 Loading a new external character table involves replacing the previous one It is not allowed to change the character table or...

Страница 57: ...wnloaded from our website www feniximvico com EXAMPLE Using the option 3 the character tables ISO 8859 5 Cyrillic in 12x24 format and ISO 8859 8 Hebrew in 8x16 format have been loaded which can be ver...

Страница 58: ...TS2000 PRINTERS OPERATION MANUAL c Pac fico 53 55 08027 BARCELONA SPAIN Phone Num 34 93 353 92 22 Fax Num 34 93 353 97 21 E mail bcn feniximvico com http www feniximvico com 58 58...

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