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6. DISPOSAL
Electrical products should not be discarded with household products. According to the
European Directive 2012/19/EU on waste electrical and electronic equipment and its
implementation into national law, electrical products used must be collected separately and
disposed of at collection points provided for this purpose. Talk with your local authorities or
dealer for advice on recycling.
7. Warranty
We guarantee this product for 2 full years.
The warranty period for this item starts on the day of purchase. You can prove the
date of purchase by sending us the original receipt.
We insure over the entire warranty period:
•
Free repair of possible malfunctions.
•
Free replacement of damaged parts.
•
Including the free service of our specialized personnel (i.e. free assembly by
our technicians)
Provided that the damage is not due to improper use of the device.
To help you with your product, we invite you to use this link or call us on +33 (0)9 70
75 30 30:
https://services.swap-europe.com/contact
You must create a "ticket" via their platform:
• Register or create your account
• Indicate the reference of the tool
• Choose the subject of your request
• Explain your problem
• Attach these files: Invoice or receipt, identification plate photo (serial number),
photo of the part you need (eg broken transformer plug pins)
