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Frozen Beverage Dispensers

Service Bulletin 20-006

Rev 01 04/30/2020

Cleaning and Sanitizing 37x, 56x, and 77x Dispensers

FBD dispensers are shipped from the factory cleaned and sanitized in accordance with NSF guidelines.  After installation of 

the dispenser, the operator must provide continuous maintenance as described in this bulletin and always adhere to state 

and local codes to ensure proper operational and sanitation requirements are met.  Failure to properly clean and sanitize the 

dispenser can negatively affect components, drink quality, and dispenser operation.  FBD recommends that the dispenser 

be sanitized annually or when the dispenser has been non-operational for an extended period of time.

A few precautions when cleaning:

•  Water lines should NOT be disconnected during the cleaning and sanitizing process.  This is to avoid 

contamination.

•  FBD recommends using Stera-Sheen or Kay-5 for sanitizing.

•  DO NOT use strong bleaches or detergents when cleaning the equipment.  They could damage the plastic and 

metal parts.

•  DO NOT use metal scrapers, sharp objects, steel wool, scouring pads, abrasives, solvents, etc., on the dispenser 

as they can damage the finish on various materials.

Daily Cleaning

Use a mild soap solution, such as hand dish-washing detergent, diluted with water at 90°F to 100°F (32°C to 38°C) to clean 

the exterior of the equipment.  Remove all product residue from the surfaces of the dispenser.  Rinse thoroughly using clean 

water also at 90°F to 100°F (32°C to 38°C) to remove the remaining soap.  Remove the drip tray (if not connected to drain 

plumbing) and cup rest and clean in a sink using a mild soap solution.

Sanitizing 

The dispenser should be sanitized annually.  Follow Kay-5 or Stera-Sheen directions for preparing the solution with clean 

water at 90°F to 100°F (32°C to 38°C).  Kay-5 or Stera-Sheen are preferred because they also contain ingredients to assist 

in cleaning.  The following procedure must be followed for sanitizing the dispenser in accordance with NSF guidelines.  The 

process describes the procedure for one barrel.  Repeat for additional barrels.

1

For 37x and 77x

, press the up or down arrow on the keypad to highlight the barrel to be sanitized.  Press the green 

button and then select OFF.  Press the green button again and select DEFROST.

For 56x

, press OFF and then DEFROST for the desired barrel.

2 While the barrel is defrosting, remove the drip tray (if not connected to drain plumbing), splash plate, and the cover 

located behind the splash plate.

3 Disconnect the syrup line from the syrup BIB.

4 Once the barrel has defrosted, navigate to the MANUAL ON/OFF menu located under the SERVICE MENU section 

and activate both the CO

2

 and solution solenoids for the barrel to be sanitized.

(Instructions continued on next page)

Please refer to the FBD web site (www.fbdfrozen.com) for information relating to FBD Installation, 

Operation and Service Manuals, Instruction Sheets, Technical Bulletins, Service Bulletins, etc.

©2020 FBD Partnership, LP.  All Rights Reserved.

FBD TECHNICAL SUPPORT: 866-323-2777 (U.S.), 852-2369-3998 (International),  

800-176-986 (Australia), or www.fbdfrozen.com 

FBD Partnership, LP

 

• 

P.O. BOX 18597

 • 

SAN ANTONIO, TX 78218 USA

 •

• 

210-637-2800

 • 

FAX 210-637-2844

 • 

www.fbdfrozen.com 

• 

FBD TECHNICAL SUPPORT • 1-866-323-2777 

 

TECHNICAL SUPPORT FAX 1-210-637-2832 

FBD Hong Kong, LTD

Empire Centre, No. 208A

68 Mody Road, Tsim Sha Tsui

Hong Kong office: 852-2369-3998

Fax: 852-2369-3983

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