English - 7
Foreword
Warranty
faytech devices are produced following the most modern production and test
processes. Carefully selected components and accurate production ensure reliable
operation and long life. faytech warrants to the original purchaser that each faytech
display delivered shall be free from defects in material or workmanship at time of
shipment, and that each such module delivered will meet the published specifications
for a period of 24 months as measured from the date of original shipment. faytech's
obligation under the Warranty contained herein is limited to the repair or replacement
of any faytech touch monitor that does not meet the specifications, provided that said
product is returned to faytech, transportation charges pre-paid, and provided that
upon faytech's examination, the product, when tested within the specified ratings and
in accordance with good engineering practice, does not meet the specifications as
defined. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTY OF
MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE.
All claims under warranty must be made promptly after occurrence of circumstances
giving rise thereto and must be received within the applicable warranty period by
faytech or its authorized representative. Such claims should include the Product type
and serial numbers and a full description of the circumstances giving rise to the claim.
Before any Products are returned for repair and/or adjustment, written authorization
from faytech or its authorized representative for the return and instructions as to how
and where these Products should be shipped must be obtained. Any product returned
to faytech for examination shall be sent prepaid via the means of transportation
indicated as acceptable by faytech. faytech reserves the right to reject any warranty
claim not promptly reported and any warranty claim on any item that has been altered
or has been shipped by non-acceptable means of transportation. When any Product
is returned for examination and inspection, or for any other reason, Customer will be
responsible for all damage resulting from improper packing or handling and for loss in
transit, notwithstanding any defect or nonconformity in the Product. In all cases
faytech has sole responsibility for determining the cause and nature of failure, and
faytech's determination with regard thereto shall be final. If it is found that faytech's
Product has been returned without cause and is still serviceable, Customer will be
notified and the Product returned at Customer's expense. In addition, a charge for
testing and examination may, in faytech's sole discretion, be made on Products so
returned.
