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Fargo Electronics, Inc.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.5)

Reviewing Information on the Supplies tab ______________________

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Accessory Procedures ____________________________________

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Using the Security Lock Slot on the HDP5000 ______________________

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Installation and Removal Procedures Flipper Module Accessory________

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Installing the Flipper Module Accessory ________________________

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General Troubleshooting _________________________________

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Troubleshooting - LCD and Printer Error Message Tables. ____________

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How to use the LCD Error Message Table (example provided)_______

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Troubleshooting with the LCD Error Message Table_______________

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Troubleshooting with the Printer Error Message Table _____________

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Communications Errors________________________________________

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Resolving the Communication Errors___________________________

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Printing a Test Image using the Workbench Diagnostic _______________

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Reviewing the Alignment Self Test Card ________________________

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Reviewing the Magnetic Self Test _____________________________

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Reviewing the Color Bars Self Test ____________________________

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Reviewing the Device Settings Self Test ________________________

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Reviewing the Resin Self Test ________________________________

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Ethernet Option Section __________________________________

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Introduction _________________________________________________

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Technical Specification - Ethernet Option _________________________

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Functional Specification - Ethernet Option _________________________

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Network Services - Overview ___________________________________

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Reviewing the Print Server ___________________________________

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Reviewing the Web Page Server ______________________________

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Reviewing the Network Management Interface ___________________

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Reviewing the Telnet Server _________________________________

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Network Management Interface _________________________________

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Telnet Command Line Interface _________________________________

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Initiating a Telnet Session ___________________________________

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Reviewing the Telnet Command Table _________________________

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Ethernet Web Pages – Standard Procedures ________________________

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Reviewing Web page security ________________________________

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Logging In _______________________________________________

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Accessing the Home page____________________________________

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Reviewing the Home Page ___________________________________

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Reviewing the Home Page Categories and Fields (table)____________

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Configuring the Network Settings________________________________

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Accessing the Network Settings page___________________________

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Reviewing the Interface _____________________________________

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Reviewing the Current Settings _______________________________

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Switching to the Automatic IP Address Mode ____________________

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Changing to the Static IP Address Mode ________________________

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Using the Clear Changes button _______________________________

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Using the Media Information page _______________________________

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Using the TCP/IP page ________________________________________

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Using the Printer page _________________________________________

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Using the System Log page_____________________________________

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Changing the Log Name_____________________________________

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Selecting the Log Type______________________________________

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Selecting the Log Destination_________________________________

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Setting up Email Event logging _______________________________

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Specifying UDP Event logging _______________________________

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Specifying UDP Event logging _______________________________

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Содержание HDP5000

Страница 1: ...HDP5000 High Definition Card Printer Encoder User Guide Rev 1 5 Part Number L000950 ...

Страница 2: ... provide HID Global with professional and international standards requirements guidelines and models for our technical training and user documentation At all times the Copyright Protection Notice for each document was adhered to within our HID Global documentation process This reference to other documents does not imply that HID Global is an ISO certified company at this time ANSI ISO ASQ Q9001 20...

Страница 3: ...m and PolyGuard Overlaminates__________________________25 Reviewing the Overlaminate Design ___________________________________________________26 Reviewing the CR 80 Patch Size ______________________________ Error Bookmark not defined Installation Procedures________________________________________________________ 26 Inspection HDP5000 _______________________________________________________________...

Страница 4: ...____ Error Bookmark not defined Using the Encoding Mode dropdown list ________________________ Error Bookmark not defined Selecting the Coercivity Magnetic Track ________________________ Error Bookmark not defined Reviewing the Shift Data Left Function _________________________ Error Bookmark not defined Using the Character Size buttons ______________________________ Error Bookmark not defined Usi...

Страница 5: ... the Network Management Interface ___________________ Error Bookmark not defined Reviewing the Telnet Server _________________________________ Error Bookmark not defined Network Management Interface _________________________________ Error Bookmark not defined Telnet Command Line Interface _________________________________ Error Bookmark not defined Initiating a Telnet Session _____________________...

Страница 6: ...cess the Printer using the ping command Error Bookmark not defined Printing a test page _________________________________________ Error Bookmark not defined Reviewing Frequently asked Questions Ethernet ____________________ Error Bookmark not defined Glossary of Terms ____________________________________________ Error Bookmark not defined Card Lamination Module_________________________________ Err...

Страница 7: ...______ Error Bookmark not defined Using the Standby Time Option _______________________________ Error Bookmark not defined Using the Blush Point Option_________________________________ Error Bookmark not defined Using the LCD Contrast Option _______________________________ Error Bookmark not defined Using the Cleaning rate Option _______________________________ Error Bookmark not defined Using the...

Страница 8: ...ng Print Jobs________________________________________ Error Bookmark not defined Using the Inhibit Panel via Application ________________________ Error Bookmark not defined Using the Test Print ________________________________________ Error Bookmark not defined Troubleshooting the Inhibit Panel _____________________________ Error Bookmark not defined Firmware Updates ______________________________...

Страница 9: ...urned from Headlift Sensor 5 The Print Ribbon moves forward until it finds the yellow panel pauses advances to magenta then backs up to yellow the Ribbon Sensor detects the color of the ribbon 6 The Transfer Film advances forward two panels from supply advances until the Print Film Sensor senses 2 marks on the Film 7 The Transfer Film advances forward one panel from supply advances until the Print...

Страница 10: ...ositioned under the Mag Head All stop 5 Stepper will turn ON in reverse direction and encode card All stop 6 Stepper will again turn on and position the trailing edge of the card under the Mag Head All stop 7 Stepper will turn ON in reverse direction and verify data encoded onto mag stripe 8 Stepper continues transporting card until the trailing edge is positioned under the Card Feed Position Sens...

Страница 11: ...mines card edge and number of steps to position card All stop 19 The Headlift Motor turns ON to raise the Transfer Roller and will stop when the Headlift Sensor is activated All stop 20 The Stepper and Film Drive engage to laminate the printed Film onto the card They will turn off after a given number of steps based on the position given by the card Sensor All stop Note The Film Encoder is active ...

Страница 12: ...nce of Operations The LAM sequence of operations begins after printing has occurred with the Card Printer Step Process 1 The card is fed onto the Lamination Module 2 The card is fed to the Card Position Sensor 3 The Lamination Take up Motor begins cycling until the Lamination Sensor detects the mark 4 The Card Feed Motor activates to place the leading edge of the card on the Lam Roller 5 The Lam R...

Страница 13: ...rwise specified Caution This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or ...

Страница 14: ... Printer complies with the requirements in Part 15 of the FCC rules for a Class A digital device UL The Card Printer is listed under UL IEC 60950 1 2001 INFORMATION TECHNOLOGY EQUIPMENT Note This product is intended to be supplied by a Listed Power Unit marked Class 2 and rated for 24 V dc 3 75 to 5 A File Number E145118 Agency Listings Term Description Emissions Standards CE FCC CRC c1374 EN 5502...

Страница 15: ...he FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential...

Страница 16: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP5000 High Definition Card Printer Encoder User Guide Rev 1 5 8 Traditional Chinese RF Emissions and Safety Statements ...

Страница 17: ...put Card Cartridge Capacity HDP5000 and HDP5000 LC 100 cards 030in 762mm Has refillable Card Cartridge that can either be attached to the Printer or detached for storage This allows single feed with the Card Cartridge removed or with no other cards in the Card Cartridge Output Hopper Card Capacity HDP5000 and HDP5000 LC 200 card Output Hopper capacity 030 762mm Includes Reject Hopper capability wh...

Страница 18: ...be null Print Length default 3 704 upper limit 3 704 lower limit 3 000 cannot be null Changing back to CR 80 resets to CR 80 defaults Custom Card Size in inches HDP5000 Printer Driver Card tab Custom Card Size in mm HDP5000 Printer Driver Card tab Card Size inches and mm Choice of inches or mm changes the counter choice on the K Panel Resin tab See below Inches displays card size in inches mm disp...

Страница 19: ...324mmH x 762mmW x 235mmD Lam Module 12 75 H x 12 25 W x 9 25 D 324mmH x 313mmW x 235mmD Display User friendly SmartScreen LCD Control Panel Encoding Options only HDP5000 and HDP5000 LC ISO Magnetic Stripe Encoding Module dual high and low coercivity Tracks 1 2 and 3 JIS II Magnetic Stripe Encoding Module Raw Binary Encoding format E card Docking Station required for all e card options or 3rd party...

Страница 20: ...by law when non Fargo Certified Supplies are used HDP Film Options Clear 1 500 prints Standard Holographic 500 prints only HDP5000 and HDP5000 LC Custom Holographic special order 500 prints only HDP5000 and HDP5000 LC HDP Film Storage Temperature 77ºF 25ºC or lower for no longer than 1 5 years Humidity 20 to 80 non condensing Input Hopper Card Capacity HDP5000 and HDP5000 LC 100 cards 030 762mm In...

Страница 21: ...erlaminate Options HDP5000 LC and HDP5000 only All overlaminates are available in either clear holographic globe design or custom holographic design They can also be optimized for use with smart cards and Magnetic Stripes Here are the options Thermal Transfer Overlaminate 25 mil thick 500 prints PolyGuard Overlaminate 1 0 mil and 6 mil thick 250 prints PolyGuard available in a CR 80 patch size Pow...

Страница 22: ...000 and HDP5000 LC see note below 30 seconds per card 95 cards per hour YMC with transfer 35 seconds per card 78 cards per hour YMCK with transfer F 50 seconds per card 51 cards per hour YMCKK with transfer 70 seconds per card 51 cards per hour YMCFK with transfer 50 seconds per card 72 cards per hour YMCK with transfer and dual sided simultaneous lamination 75 seconds per card 48 cards per hour Y...

Страница 23: ...ead only Software Drivers Windows 2000 Windows XP Windows 2003 Vista 32 bit only MAC OSX Linux Driver and User Guide on www fargosupport com Optional Drivers available on www fargosupport com 32 bit unidirectional and non diagnostic Linux does not support the F panel option o Ubuntu 7 10 o Fedora Core 7 o Fedora Core 8 o Red Hat Enterprise 5 o OpenSuse 10 3 o OpenSuse 9 MAC ColorSync Color Profili...

Страница 24: ...anty Program U S only see below for more detail Two 2 Year Factory Warranty Covers parts and depot repair First year On Call Express loaner printer 2nd year On Call Express available for a fee This must be purchased before the first year On Call Express expires Extended Warranties available Printhead Lifetime unlimited pass with Fargo certified Cards Weight HDP5000 16 lbs 7 3 kg HDP5000 Dual Sided...

Страница 25: ...ese dyes are heated they vaporize and diffuse into the surface of the film and then the film is laminated onto the card surface A separate pass is made for each of the three color Panels on the Ribbon Color Shades By combining the colors of each Panel and by varying the heat used to transfer these colors it is possible to print up to 16 7 million different shades of color Note This blends one colo...

Страница 26: ...d Cartridge Load blank cards into this Cartridge Card Output Hopper Stores 200 cards Card Lamination Module Works in conjunction with the Printer to apply a variety of different overlaminates to printed cards providing increased card durability and security Note When printing a batch of cards the Printer can be encoding and printing one card while the Lamination Module laminates another card LCD D...

Страница 27: ...urrent mode of operation Ready Printer Open Screens Once the Printer has finished its system check and with the Printer closed the Printer will display Printer Ready to indicate that the Printer is ready for operation Note The Printer will stay in this mode until it receives a print job or it is turned OFF If the Printer is opened the Cover is Open screen will appear Press either the Forward or Ba...

Страница 28: ...ght The Cancel button Use this button to cancel print jobs and reset the Printer for the next print job Cancel now has two options Cancel single job in memory Cancel all jobs in memory This Cancel All function will cancel all print jobs in the Printer and will completely reset the Printer In this case be sure to cancel the print jobs from the PC before pressing YES The Pause button Use this button...

Страница 29: ...the resin thermal transfer print methods each provide their own unique benefits Print Ribbons are available in dye sublimation only and combination dye sublimation resin versions To make it easier to remember which Print Ribbons are which a letter code has been developed to indicate the type of Ribbon Panels found on each Ribbon This letter code is as follows Dye Sublimation Yellow Panel Dye Subli...

Страница 30: ...rface Suitable cards must have a polished PVC surface free of fingerprints dust or any other types of embedded contaminants In addition cards must have a completely smooth level surface in order for the Printer to achieve consistent color Coverage Some types of Proximity cards for example have an uneven surface which will inhibit consistent color transfer Likewise some smart card chips are raised ...

Страница 31: ...Components Card Output Hopper and Reject Hopper Type Description Card Output Hopper HDP5000 HDP5000 LC All standard HDP Card Printers provide a 200 card capacity Card Output Hopper based on a standard 30 mil card thickness Note This Hopper stores the cards after they are printed Shown in the lower left Reject hopper functionality when connected to the Flipper Module The storage is available on the...

Страница 32: ...er setup window Once adjusted the new temperature settings will be sent down with the next print job along with the rest of the Printer Driver information New Temperature Setting Before printing begins the Transfer Roller will automatically adjust itself to the new temperature setting Note This new temperature setting will remain programmed within the Printer until it is once again changed within ...

Страница 33: ...rlaminates Term Description Cross Reference Thermal Transfer Film and PolyGuard Overlaminates The Card Lamination Module will accept either a Thermal Transfer Film overlaminate or a Polyester Patch Overlaminate called PolyGuard Thermal Transfer Film The Thermal Transfer Film overlaminate is a relatively thin material which Covers a card Edge to Edge and provides a medium level of card durability a...

Страница 34: ...on to ensure that no damage has occurred during shipping Make sure that all supplied accessories are included with your unit Unpacking the Printer The following items are included with your Printer Software Installation CD includes Printer Driver Online User s Guide and Printer Diagnostic Tool Power Supply with Power Cord Note This product is intended to be supplied by a Listed Power Unit marked C...

Страница 35: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP5000 High Definition Card Printer Encoder User Guide Rev 1 5 27 ...

Страница 36: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP5000 High Definition Card Printer Encoder User Guide Rev 1 5 28 Display A See the HDP5000 Printer Installation Guide ...

Страница 37: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP5000 High Definition Card Printer Encoder User Guide Rev 1 5 29 Display B See the HDP5000 Printer Installation Guide ...

Страница 38: ...ty may not be optimum Leave the unit turned OFF in a warm dry room for several hours before using This will allow the moisture to evaporate Caution For safety purposes Ethernet is not intended for a direct connection outside of the building Packing the Card Printer for transport The purpose of this section is to provide the User with a specific packing procedure for the HDP5000 Note Do not install...

Страница 39: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP5000 High Definition Card Printer Encoder User Guide Rev 1 5 31 ...

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