16
17
TROUBLESHOOTING
Problem Cause
Solution
Liquid
leakage
Parts not tightly
secured
Turn the control knob to the OFF position and
check and secure the parts carefully
Too much food in
the jar
Turn the control knob to the OFF position,
remove some food and clean the appliance.
Shake ingredients to redistribute, restart
blending operation
Missing seal ring on
the attachment unit
Insert the required seal ring
Damaged seal ring on
the attachment unit
Replace with a proper new seal ring
If additional assistance is needed, please contact our Customer Assistance at
1-855-451-2897 (US).
TECHNICAL DATA
Battery rated
capacity:
2000mAh
Battery Pack: 14.8V Li-ion
Charger input: 100 -240V~
50/60Hz 0.5A Max.
Capacity (jar): max. 48oz (1.5L) for liquids
max. 42oz (1.2L) for solid foods
Charger
output:
DC 18V 800mA
Recommended ambient charging temperature:
50°F − 104°F (10°C − 40°C)
Recommended storage temperature:
50°F − 104°F (10°C − 40°C)
Material (jar): BPA-Free Acrylonitrile Styrene (AS) plastic
TROUBLESHOOTING
Problem
Cause
Solution
The blades
are rotating
very slowly
Too much food in
the jar
Turn the control knob to the OFF position,
remove some food, shake ingredients to
redistribute, restart blending operation
Not enough liquid in
the jar
Turn the control knob to the OFF position,
add some liquid, restart blending operation
The
appliance
suddenly
stops
Depleted Battery Pack
(1 red flashing light)
Turn the control knob to the OFF position,
connect the Jack Adaptor to the Charger
Socket and then the charger to a wall outlet.
Restart operation once the Battery Pack is
fully charged
Overloaded motor
(4 red flashing lights)
Turn the control knob to the OFF position,
remove the Battery Pack and let the
appliance cool down. Follow specified
working and resting times ( Blending
programs)
The Battery
Pack cannot
be charged
Charger not plugged
in
Ensure the Jack Adaptor is connected to the
Charger Socket and the charger to a wall
outlet.
Wall outlet not
energized
Check fuses and circuit breaker
Damaged Battery
Pack
Disconnect the charger from the wall outlet
and then the Jack Adaptor from the Charger
Socket, remove the Battery Pack and contact
qualified personnel to check and repair the
appliance
Damaged charger
Disconnect the charger from the wall outlet
and then the Jack Adaptor from the Charger
Socket, remove the Battery Pack and contact
qualified personnel to check and repair the
appliance
Food
not fully
blended
Ingredients too large Turn the control knob to the OFF position,
remove ingredients and cut them into
smaller pieces
Too much food in
the jar
Turn the control knob to the OFF position,
remove some food, shake ingredients to
redistribute, restart blending operation
Rechargeable Blender_BL 45312_IM_US_V10_190610.indd 17
6/10/19 10:24 AM
