12
TROUBLESHOOTING
Problem
Cause
Solution
The
appliance is
not working
Appliance not plugged in
Wall outlet not energized
Malfunctioning appliance
Overheated motor
Insert the plug into the wall outlet
Check fuses and circuit breaker
Set the speed control knob to the 0
position, unplug the appliance from
the wall outlet and contact qualified
personnel to check and repair the
appliance
Set the speed control knob to the 0
position, unplug the appliance from
the wall outlet and allow the appliance
to cool down for at least 20 minutes.
Restart cycle
The head
cannot be
fully pushed
down/cannot
lock
Foreign item blocking the
head/base hinge
Remove item from the hinge.
If the problem persists, do not use
the appliance and contact qualified
personnel to check and repair the
appliance
Rotating
attachment
touches the
bowl during
operation
Misaligned drive shaft
Set the speed control knob to the 0
position, unplug the appliance from
the wall outlet and contact qualified
personnel to check and repair the
appliance
Drive shaft
rotates very
slowly or
does not
rotate
Too much food in
the bowl / Motor is
overloaded
Remove the bowl from the clamping
plate. Remove some food, shake the
bowl to redistribute the ingredients
and then restart cycle. Turn and
hold the speed control knob
counterclockwise to the P position for
a few seconds and then release it in
order to break up large parts. Repeat
until desired result is reached
If additional assistance is needed, please contact our Customer Assistance at
1-855-451-2897 (US).
TECHNICAL DATA
Rated voltage:
120V ~ 60Hz
Rated power input: 600W MAX.
CUSTOMER ASSISTANCE
If you have a claim under this warranty, please call our Customer Assistance
Number. For faster service, please have the model number and product name ready
for the operator to assist you. This number can be found on the bottom of your
appliance and on the front page of this manual.
Model Number: __________________ Product Name: __________________
Customer Assistance Number 1-855-451-2897 (US)
Keep these numbers for future reference!
Two-year limited warranty
What does your warranty cover?
•
Any defect in material or workmanship.
For how long after the original purchase?
•
Two years.
What will we do?
•
Provide you with a new one.
•
For those items still under warranty but
no longer available, WAL-MART reserves
the right to replace with a similar
FARBERWARE branded product of equal
or greater value.
How do you make a warranty claim?
•
Save your receipt.
•
Properly pack your unit. We recommend
using the original carton and packing
materials.
•
Return the product to your nearest
Walmart store or call Customer
Assistance at 1-855-451-2897 (US).
What does your warranty not cover?
•
Parts subject to wear, including,
without limitation, glass parts, glass
containers, cutter/strainer, blades, seals,
gaskets, clutches, motor brushes, and/
or agitators, etc.
•
Commercial use or any other use not
found in printed directions.
•
Damage from misuse, abuse, or
neglect, including failure to clean
product regularly in accordance with
manufacturer's instructions.
How does state law relate to this
warranty?
•
This warranty gives you specific legal
rights, and you may also have other
rights which vary from state to state or
province to province.
•
This warranty is in lieu of any other
warranty or condition, whether
express or implied, written or oral,
including, without limitation, any
statutory warranty or condition
of merchantability or fitness for a
particular purpose.
•
WAL-MART, FARBERWARE and the
product manufacturer expressly
disclaim all responsibility for special,
incidental, and consequential
damages or losses caused by use
of this appliance. Any liability is
expressly limited to an amount equal
to the purchase price paid whether
a claim, however instituted, is based
on contract, indemnity, warranty, tort
(including negligence), strict liability, or
otherwise. Some states or provinces do
not allow this exclusion or limitation of
incidental or consequential losses, so
the foregoing disclaimer may not apply
to you.
What if you encounter a problem with this
product while using it outside the country
of purchase?
•
The warranty is valid only in the country
of purchase and if you follow the
warranty claim procedure as noted.
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