Com.X PBX End User Guide
Page 10
©2010 Far South Networks
3 Phone Accessible Features
3.1 Voicemail
3.1.1 Access Voicemail IVR
Dial *97 to access voicemail for your extension. Enter your password followed by #
when prompted.
Dial *98 to access voicemail for any extension.
If your phone has a message waiting lamp with a button, this may also be used to
access voicemail.
To access voicemail remotely, dial your DID number and wait for your voicemail
message to play. When the message plays, press * to be prompted for your
password. Enter your password to gain access to your voice mailbox.
3.1.2 Voicemail Menus
Once in the voicemail IVR, you have the following options:
3.1.2.1 Mailbox options (press 0)
Press 0 from voicemail top menu to access mailbox options. Options are:
1 – record unavailable message
2 – record busy message
3 – record your name
4 – record a temporary greeting
5 – change your password
* – return to main menu
3.1.2.2 Listen to messages (press 1)
Press 1 from voicemail top menu to review messages. Options are:
The first message will begin to play. At any time you may use the menu options
below:
3 – advanced options (see below)
4 – play previous message
5 – repeat current message
6 – play next message
7 – delete current message
8 – forward message to another user
9 – save message
3.1.2.3 Change folders(press 2)
You may change the currently active folder (default is new messages).
0 – new messages
1 – old messages
2 – work messages