4
13
Precautions
Failure to follow the precautions described below may cause
damage to your Fantom Drives external hard drive and void
the warranty.
• DO NOT open the case. Doing so will void the warranty.
• DO NOT use a third-party AC adapter or power cord. Doing
so may damage the drive and void the warranty.
• DO NOT bump, jar or drop the drive as this may damage it
and/or result in loss of data.
• DO NOT disconnect any cables while the drive is powered on
without first properly dismounting the device via your operating
system; doing so can result in data loss and possible damage.
• DO NOT set any liquids or beverages on the drive as they may
damage the internal electronics.
• Fantom Drives highly recommends that you regularly back-up
the files stored on your Fantom Drives external hard drive.
Fantom Drives is not responsible for any data loss, nor will
Fantom Drives perform any recovery of lost data or files.
FAQs for PC Users:
Q: My computer does not recognize the drive.
A: Make sure all of your connections are secure. If you
have an add-on card, make sure it is working properly and/
or update the driver. Also, make sure you have all the latest
updates for your Windows installation
Q: Does the drive work with Norton Ghost?
A: Yes. Norton Ghost 2003 or newer support USB drives.
Fantom Drives does not provide any additional drivers.
Q: I formatted my G-Force3 under Windows XP, but my Vista
/Windows 7 machine does not allow me to delete or modify
files on the drive.
A: Windows Vista and XP handle file permissions differently.
In Windows XP the default user group has full permissions
to every volume, whereas in Vista they do not. To fix
this condition, you need to grant the users group modify
privileges to the drive:
1. Right-click the drive letter in Explorer and select properties
2. Click the security tab
3. Click "Edit." You will be asked to enter your administrator
password.
4. Select "Users" and check the Modify box
5. Click OK.
Q: Where are the drivers for my operating system?
A: Windows 2000 and newer already include all the
necessary drivers. There are no drivers available for
Windows NT or 98.
Q: When I leave my computer idle for a while, my drive
won’t work properly.
A: The most likely cause is that your computer is going
into sleep mode. The immediate solution is to shut down
your computer and turn off the drive, and then restart your
computer. Once your computer is completely booted up, turn
on the drive. You should see the drive in the Windows Explorer.
To prevent this problem from recurring, open the “Power
Settings/Energy Saver” and set it to never go into sleep mode.
