5. Warranty and service
5. Warranty and service
USE AND MAINTENANCE MANUAL
CHAPTER 5
WARRANTY AND SERVICE
XEF 250 - Rev01 / 2020
89
5
It is a dealer’s responsibility to activate the warranty coverage at FANTIC MOTOR on the portal www.fantic-store.com
within one week from its sale and/or registration.
To activate the vehicle, it is necessary to input the data requested on the dedicated form and
enclose the Circulation Document of
the vehicle together with the delivery certificate
duly filled and signed by the dealer and the customer.
If the activation is not done or not done properly, the warranty coverage on the vehicle is to be considered lost.
WARRANTY
In case the warranty conditions reported in this manual are not respected by the customer, FANTIC MOTOR is to be considered
relieved from all liabilities and duties coming from this agreement.
Terms and conditions of this agreement shall not be modified by any person or company without prior written authorization from
FANTIC MOTOR.
Warranty period
The warranty period starts from the date of sale of the vehicle and from the date of registration and delivery of the vehicle from
the authorized FANTIC MOTOR Dealer to the final user; the date of the registration, reported on the Registration Document will be
considered as reference.
The dealer is in charge of the non-compliances reported in the initial period (six months) in accordance with the 1999/44/CE for
the European Community. For the States not belonging to the EU, the warranty period shall be defined in accordance with the
local laws. If the non-compliance is reported during the first six months after the sale and registration of the vehicle, it shall be
considered as already existing at the delivery of the motorbike. After the sixth month the final user is must demonstrate that the
defect or non-compliance was not generated by an improper or wrong use of the product.
During the first six months after the delivery of the repaired vehicle, the seller will guarantee the non-conformities that gave rise
to the repair. Defects and non-compliances shall be reported to an Authorized FANTIC MOTOR Dealer strictly before the end of the
warranty period. If the last warranty day happens to be on Sunday or other holiday, the last valid warranty day is to be considered
the first available working day after the holiday.
All vehicles produced by FANTIC MOTOR are guaranteed without technical and production defects for the warranty period of 24
months with no limitation on mileage or operation hours.
– This manual is provided in one copy for each vehicle;
– The warranty covers only the cost of the non-compliant parts replaced and the related labor costs;
– If during the repair it turns out that the requested intervention is not among those covered by the warranty, the cost hitherto
incurred must be entirely covered by the owner of the vehicle.
Model
Warranty period
XEF 250 (standard configuration)
2 years
XEF 250 (with Fantic racing kit installed)
3 months
Warranty conditions
FANTIC MOTOR reserves the right to refuse the performance of warranty claims in the event that:
A. The vehicle has not been subjected, during the warranty period, to the periodic checks required by the User Manual. As proof
of this, the user shall keep the coupons at the end of this manual correctly filled and endorsed by the authorized workshop,
together with the proof of payment of each check performed. Failure to comply with the periodic checks coupons will invalidate
the warranty!
B. Inspection, maintenance and repair work has been carried out by a workshop not authorized or recognized by FANTIC MOTOR,
or has been performed not in accordance with the manufacturer’s technical requirements, standards and regulations or by using
non-FANTIC MOTOR spare parts.
C. The vehicle has been modified or altered in any way with or without the use of original FANTIC MOTOR parts. The only exceptions
are cases in which the damage has not been caused by such parts and accessories.
D. For the use and maintenance of the vehicle fuels, lubricants, or technical liquids (also cleaning products) that do not correspond
to the specifications indicated in the user manual have been used.
The use of fuels with grade different from RON 95 will cause the end of the warranty coverage.
E. The vehicle has been transported or stored inadequately.
F. The vehicle was used as a test or demonstration vehicle.
G. The vehicle has been used in any agonistic event of any kind, speed test, durability tests, i.e. all vehicles subject to improper use.
