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Frequently Asked Questions
Under normal operating conditions, if there is problems with the device, please
refer to the following methods to solve.
Cannot take picture and record
Please check whether there is enough space for of TF card, or if it is locked.
Stopping automatically while recording
Due to the huge amount of HD video data, please use high-speed C10 TF card
with SDHC compatible, there will bethemarkofC10 on the TF card.
There is “wrong file” shown on LCD when replay the photo/video
Uncompleted files because of TF card storage error, please format your TF card.
Fuzzy image
please check if the lens stay with dirt, fingerprints, please cleaned lens with
paper before shooting.
Dark image whenshooting the scene of sky or water
There will have an impact on the exposure when the big difference between
the scene. Ple
ase adjust the “EV” in the menu setting.
The color is not good in the cloudy or indoor
Please check the “white balance” is Auto or not in the menu.
Horizontal stripes interference in the image
This is due to the wrong setting of light frequency error, please set the
frequency 60HZ or 50HZ according to the local power supply.
