Warranty Policy Shortlist
Warranty does not cover :-
Correcting faults caused by incorrect installation of a product.
Where an engineer cannot gain access to a site or a product.
Repeat commission visits.
Replacement of any parts where damage has been caused by misuse.
Engineer waiting time will be chargeable.
Routine maintenance and cleaning.
Gas conversions i.e. Natural to Propane gas.
Descaling of water products and cleaning of water sensors where softeners/conditioners are not fitted, or are fitted and
not maintained.
Blocked drains.
Independent steam generation systems.
Gas, water and electrical supply external to unit.
Light bulbs.
Re-installing vacuum in kettle jackets.
Replacement of grill burner ceramics when damage has been clearly caused by misuse.
Where an engineer finds no fault with a product that has been reported faulty.
Re-setting or adjustment of thermostats when unit is operating to specification.
Cleaning and unblocking of fryer filter systems due to customer misuse.
Lubrication and adjustment of door catches.
Cleaning and Maintenance
Cleaning of burner jets
Poor combustion caused by lack of cleaning
Lubrication of moving parts
Lubrication of gas cocks
Cleaning/adjustment of pilots
Correction of gas pressure to appliance
Renewing of electric cable ends
Replacement of fuses
Corrosion caused by use of chemical cleaners.
Electrical Safety and Advice Regarding Supplementary Electrical Protection
Commercial kitchens and foodservice areas are environments where electrical appliances may be located close to
liquids, or operate in and around damp conditions, or where restricted movement for installation and service is evident.
The installation and periodic inspection of the appliance should only be undertaken by a qualified, skilled and
competent electrician; and connected to the correct power supply suitable for load as stipulated by the appliance data
label.
The electrical installation and connections should meet the necessary requirements to local electrical wiring
regulations and electrical safety guidelines.
We recommend:-
Supplementary electrical protection with use of a residual current device (RCD).
Fixed wiring appliances incorporate a locally situated switch disconnector to connect to, which is easily
accessible for switching off and safe isolation purposes. The switch disconnector must meet the specification
requirements of IEC 60947