21
Australia
Service and spares
Firstly, please complete the appliance details below and keep them safe for future reference - this information
will enable us to accurately identify your particular appliance and help us to help you. Filling this in now will
save you time and inconvenience if you later have a problem with your appliance. It may also be of benefi t
to keep your purchase receipt with this leafl et. You may be required to produce the receipt to validate a
warranty fi eld visit.
Retailers Name & Address
Andi Appliances Pty Ltd.
1 Stamford Road, Oakleigh, VIC 3166.
Tel No : (03) 9569 1255 Fax No : (03) 9569 1450 Email : [email protected]
Name of Appliance:
Appliance Serial Number *
Fuel Type:
Dual Fuel
Date of Purchase
Installers Name & Address
Date of Installation
.* This information is on the appliance data badge
If you have a problem
In the unlikely event that you have a problem with your appliance, please refer to rest of this booklet,
especially the problem solving section, fi rst to check that you are using the appliance correctly.
If you are still having diffi
culty, contact you retailer
Please note
If your appliance is outside the 12-month warranty period, our service provider may charge for this visit.
If you request an engineer to visit and the fault is not the responsibility of the manufacture, our service
provider reserves the right to make a charge.
Appointments not kept by you may be subject to a charge.
Out of Warranty
We recommend that our appliances are serviced regularly throughout their life to maintain the best
performance and effi
ciency. The frequency of service will depend on usage - for normal usage once a year
should suffi
ce.
Service work should only be carried out by an Authorised Person.
Spare Parts
To maintain optimum and safe performance, we recommend that only genuine spare parts are used. Do not
use re-conditioned or unauthorised controls. Contact your retailer.