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ENGLISH
Trouble Shooting
PROBLEM
SOLUTION
Machine does not operate
• Check power cord and power source.
• Check that all parts have been assembled
correctly.
Machine jams/ clogs or
stops operating
• Check food chute is clear and is not blocked.
• Check that hard seeds have been removed
before juicing and are not stuck in the
machine.
• Turn machine off, and switch to reverse for 3
seconds.
• Disassemble upper section and clear
remaining pulp.
Squeaking noise when
juicing
• Squeaking sound is perfectly normal. Please
note to not run the juicer without any food.
Leaking from underneath
the bowl
• Be sure the silicone pad is tightly in place
after cleaning.
Strainer Damage
• Refer to operation instruction for proper
usage and juicing tips. Remember not to over
stuff food or force food in the slow juicer.
Too much pulp coming out
• Cut food into smaller pieces, especially
fibrous foods to avoid fibers scrapping
around the Auger. Insert food at a slower
pace and allow all food pulp to eject the unit
before adding more.
Bowl is stuck and will not
detach from the base
• This is commonly caused by excess food in
the bowl. Press reverse button 3-5 seconds.
Repeat process 2-3 times. Then, push bowl
upward while turning.
Food Chute/Lid is stuck
• Press reverse button 3-5 seconds. Repeat
process 2-3 times, you can then press down
on top of lid while turning.
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