35
PROBLEM SOLVING GUIDE
Problem
Possible cause
Solution
The dishwasher will not start
The appliance is not connected
to the mains power
Connect to the power supply
Child lock is on (selected
models)
Turn off the Child Lock
The dishwasher does not start
The Delay start function is
selected
Wait for the programme to start
The dishwasher door is open.
Close the door.
The temperature of water sup-
plied to the dishwasher exceeds
70°C
Reduce the temperature of the
supplied water or wait until the
water temperature is lower.
The appliance does not fill with
water
Check that the water tap is open
The wash cycle takes too long
The duration of the wash pro-
gramme varies depending on
how soiled the dishes are
When heavy soil is detected,
Auto and Optimal programmes
automatically extend the wash
cycle duration
Self-cleaning option (selected
models) is selected
When you select the self-clean-
ing option, the wash cycle time
will be extended to reach the
disinfection temperature
The dishes are not clean enough
The detergent is used incorrectly
Use the amount of detergent
suitable for the water hard-
ness and the selected wash
programme or use a different
detergent
The dishes are arranged too
close together.
Rearrange the dishes in accord-
ance with the instructions.
The selected wash programme
is not suitable for the level of soil
on the dishes
Select a different programme
The spray arm rotation is
blocked
Arrange the dishes again so that
they do not block the spray arm.
The dishes are not dry enough
The rinse aid dispenser is empty Fill the rinse aid dispenser or
increase the dispensed amount
Dishes placed incorrectly in the
dishwasher
Rearrange the dishes in accord-
ance with the instructions.
The selected programme dose
not include the drying stage
Select the wash program that
includes drying