Please kindly register on our web site www.bertazzoni.com to validate your new product warranty and help us to
assist you better in case of any inconvenience.
TWO YEAR LIMITED WARRANTY
The warranties provided by Bertazzoni Spa in this statement apply exclusively to Bertazzoni appliances and accessories
sold as new products to the original owner by a Bertazzoni authorized distributor, retailer, dealer or service center and
installed in the United States and Canada. The warranties provided in this statement are not transferable and have
validity from the date of installation.
COVERAGE INFORMATION
Bertazzoni SpA will repair or replace any component part which fails or proves defective due to materials and/or
workmanship within 2 years from the date of installation and under conditions of normal residential use. Repair or
replacement will be free of charge, including labor at standard rates and shipping expenses. Repair service must be
performed by a Bertazzoni Authorized Service Center during normal working hours.
COSMETIC WARRANTY
Bertazzoni will cover parts showing cosmetic defects in material and workmanship for a period of thirty (30) days from
date of installation of the unit. This coverage will include scratches, stains, surface imperfections on stainless steel,
paint and porcelain, with the exclusion of slight differences in color due to materials and painting/enamelling
technologies.
Exclusions are labor costs, B stock items, out‐of‐box appliances and display units.
HOW TO OBTAIN SERVICE
To obtain warranty service please contact Bertazzoni Customer Service at the numbers below and provide model
number, serial number and date of purchase.
ENGLISH 866 905 0010 ‐ FRANCAIS 800 561 7265
Save proof of original purchase or of original installation to establish warranty period. Copy of the product serial tag is
affixed to the back cover of the instruction manual.
WHAT IS NOT COVERED
1 The product used in any commercial application
2 Repair service provided by other than a Bertazzoni authorized service agency.
3 Damage or repair service to correct service provided by an unauthorized agency or the use of unauthorized
parts.
4 Installation not in accordance with local electrical codes or plumbing codes.
5 Defects or damage due to improper storage of the product.
6 Defects or damage or missing parts on products sold out of the original factory packaging or from displays.
7 Service calls or repairs to correct the installation of the product and/or related accessories.
8 Service calls to connect, convert or otherwise repair the electrical wiring / gas line / water line to properly use the
product.
9 Service calls to provide instructions on the use of a Bertazzoni product.
10 Repair service due to product usage in manner other than what is normal and customary for home use.
11 Replacement of wear and tear parts
12 Replacement of glasses and light bulbs if they are claimed to have failed later than 30 days after installation
and in no case later than 4 months after date of purchase
13 Defects and damages arising from accident, alteration, misuse, abuse, improper installation.
14 Defects and damages arising from transportation of the product to the home of the owner.
15 Defects and damage arising from external forces beyond the control of Bertazzoni SpA such as fire, flood,
earthquakes and other acts of God.
In case the product will be installed in a remote area, where certified trained technicians are not reasonably
available, the customer will be responsible for the transportation costs for the delivery of the product to the
nearest authorized service center or for the displacement costs of a certified trained technician.
Bertazzoni does not assume any responsibility for incidental or consequential damages.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights
which may vary from state to state or province to province.
